Quality Topics

Quality Costs

• Appraisal costs

• Cost of conformance

• Cost of nonconformance

• External failure costs

• Failure costs

• Internal failure costs

• Nonconformance costs

• Preventive costs

• Quality costs

• The cost of quality

Other Quality Topics

• Benefits of total quality management

• Defects per unit

• Good output

• Quality at the source

• Quality of conformance

• Total quality control

• Total quality management