Thai customers have more choices than ever, and they won’t wait around for slow replies, confusing checkout steps, or weak after-sales support. Customer experience now shapes whether people trust your brand, buy again, and tell others about you. That matters even more in Thailand, where shopping, service, and payment habits are spread across mobile, social […]

The post Customer Experience in Thailand: Why It Must Come First first appeared on Chiang Rai Times.

HAINAN , China - This is not your ordinary International Consumer Products Expo in China. Here, you can try on a pair of sleek black glasses, and suddenly, you can understand nearly 90 languages in real time.

The post Hainan’s International Consumer Products Expo Becomes a “Consumption Carnival” For China first appeared on Chiang Rai Times.

CHIANG MAI - Songkran celebrates renewal with blessed water poured on Buddha statues and elders in the morning. By afternoon, it explodes into Thailand's wildest water festival.

The post Songkran Chiang Mai 2026: Top Water Spots and 50% Off Hotel Deals first appeared on Chiang Rai Times.

Chinese New Year travel picks up in Chiang Rai, Mae Fah Luang Airport adds a cultural welcome, while AOT reports 4.65 billion baht in Q1 profit

The post Chiang Rai Airport Adds a Cultural Welcome for Chinese New Year first appeared on Chiang Rai Times.

CHIANG RAI - Cool-season air and morning fog still set the scene along the Kok River. At the same time, a new wave of tourism data from Thai and international sources is hitting hard.

The post Chiang Rai Tourism Sector Struggles to Be More than a One Stop Destination first appeared on Chiang Rai Times.