Issues with donation payouts from PayPal Giving Fund
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Nonprofits may not receive donated funds from PayPal Giving Fund for several reasons.
PayPal Giving Fund hasn’t distributed the funds yet.
Enrolled nonprofits receive donations into their account on the 25th of each month. This includes donations received between the 16th of the previous month up to the 15th of the current month. Unenrolled nonprofits receive a check within 90 days from the date of donation. The check is sent to the nonprofit’s address on file with the IRS.
Outdated address or no address on file.
For unenrolled nonprofits, PayPal Giving Fund will send a check to the address listed with the IRS. If this address is outdated, you can update it with the IRS directly. If you enroll
with PPGF, you’ll receive payouts more quickly into your PayPal account.
Your nonprofit is no longer eligible.
Your nonprofit may no longer be eligible if it has lost its charitable status with the IRS or if your nonprofit has breached the terms of PayPal’s Nonprofit Certification Policy
.
