Charitable giving with PayPal Giving Fund
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
Donations and fundraising
Donate to a fundraiser or nonprofit on Facebook
Donate to a fundraiser or nonprofit on Facebook
There are several ways to make donations on Facebook.
Donate from a post on Facebook
Donate from a post on Facebook
1.
Tap Donate
on the post.
2.
Enter the amount you'd like to donate.
3.
Select a payment method or enter your payment information.
4.
Tap Donate [Amount]
.
You can make donations from a post published by the charitable organization's Facebook Page or shared by someone who donated.
Donate directly from a Facebook fundraiser
Donate directly from a Facebook fundraiser
1.
Go to the charitable organization's Page.
2.
Scroll down to the Fundraisers
section, then tap a fundraiser.
3.
Tap Donate
.
4.
Enter the amount you'd like to donate.
5.
Select a payment method or enter your payment information.
6.
Tap Donate [Amount]
.
Donate directly from a charitable organization's Page
Donate directly from a charitable organization's Page
Donate directly from a charitable organization's Page:
1.
Tap Donate
below the Page's cover photo.
2.
Enter the amount you'd like to donate.
3.
Select a payment method or enter your payment information.
4.
Tap Donate [Amount]
.
We store your payment information securely after you enter it for the first time. This allows you to make future donations without having to re-enter your information. You can remove or manage this information by going to your Facebook payment settings
.
Note: This feature isn't available in every location. Find out who can make donations to nonprofit fundraisers
on Facebook.
Info available to nonprofits about donors on Facebook
Info available to nonprofits about donors on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
When you donate to PayPal Giving Fund to support a nonprofit, your name and the donation amount will be shared with both the nonprofit (if they are onboarded to Meta’s fundraising tools
) and PayPal Giving Fund. PayPal Giving Fund will also receive your email in order to send your donation receipt, provide support and complete the donation payment.
After you donate on Facebook, you may also have the option to share your email with the nonprofit to receive updates and other content from them not associated with your donation.
Request a refund for your donation on Facebook
Request a refund for your donation on Facebook
Beginning October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in the United States, Canada, Australia, and the United Kingdom. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
If your donation qualifies for a refund, you can reach out to Meta to request a refund from PayPal Giving Fund on your behalf. There are 2 ways to do so.
Use Messenger chat to ask for refund
Note
: you can return to the main menu at any time by typing “Main Menu."
1.
Log into Facebook from your computer.
2.
Click 
Messenger
in the left menu. You may need to click See more
first.
Messenger
in the left menu. You may need to click See more
first.
Note:
Expand Messenger into full-screen if it is not already.
3.
Type "Facebook Fundraiser Help" into the search box below Chats
on the left.
4.
Click Facebook Fundraiser Help
to start a chat.
5.
At the bottom, click Get Started
or Main menu
.
6.
Click Donation Support
.
7.
Click Refunds
.
8.
Follow the prompts and make the selections that are right for your situation.
After you finish the steps, there will be a message in chat letting you know that your request has been made.
Use the form to ask for a refund
Note
: to complete the form, you may need to find the Payment ID for your donation. You can find the Payment ID in the in-app confirmation from Meta.
1.
On your computer, open Refund for a nonprofit donation
.
2.
Choose “I donated to a fundraiser.”
3.
Choose “Refund for my donation.”
4.
Choose the reason you’re asking for a refund.
5.
In the drop down, find the donation you want refunded.
If your donation is not in the dropdown, you will have to enter the Payment ID.
6.
Type a message about your donation.
7.
Select Send
.
After the form is sent a ticket will be sent to our support team. Check your Support Inbox for a response.
About tax deductions for donations made on Facebook
About tax deductions for donations made on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
A donation made to PayPal Giving Fund to support a nonprofit through its Facebook Page or a fundraiser on Facebook may be tax-deductible. Since tax laws vary by country and region, you should consult a tax professional or review the laws for your area to determine whether a donation is tax-deductible.
After you make a donation, you will receive an official donation receipt from PayPal Giving Fund directly to your email. This receipt shows that you've made this donation as a charitable contribution and that you're not receiving any goods or services in return.
Note
: Meta will only provide a confirmation for donations which does not act as an official donation receipt that can be used for tax purposes. Donors can find donation confirmations by going to Orders and Payments in the Settings menu.
Who sees the donations you make on Facebook
Who sees the donations you make on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
When you donate to a fundraiser on Facebook, your donation will be visible to:
Your friends, if you choose to share it
The fundraiser creator
PayPal Giving Fund
The benefiting nonprofit, if they are in the audience you choose to share it with
The dollar amount of your donation will not be shared with anyone outside of the fundraiser creator, PayPal Giving Fund, and the benefiting nonprofit (if they are onboarded to Meta’s fundraising tools
). Find out more about the information PayPal Giving Fund receives when you donate to a fundraiser
.
Choose who can see your donation
You can choose who will see your donation when you make it.
1.
On Facebook, find the fundraiser you want to donate to.
2.
Click Donate.
3.
Enter the amount you want to donate.
4.
Set your privacy preference under “Who can see that you donated?” at the bottom.
5.
Enter your payment details.
You may not be able to make a donation on Facebook if you're in a location where this feature isn't available. Find out where donations and fundraising is currently available for nonprofit fundraisers
.
Gift Aid eligibility for donations made on Facebook in the UK
Gift Aid eligibility for donations made on Facebook in the UK
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
This content isn't available in your location. You can learn more about Charitable Giving
.
Nonprofit information and Facebook fundraising tools
How nonprofits receive donations made to PayPal Giving Fund on Facebook
How nonprofits receive donations made to PayPal Giving Fund on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
We partner exclusively with PayPal Giving Fund to benefit nonprofits in the Australia, Canada, the United Kingdom, and the United States. PayPal Giving Fund receives donations and grants donated funds to benefiting nonprofits, based on their policies and terms in eligible countries.
How funds are distributed
Note
: You are responsible for complying with any applicable local fundraising laws.
When people donate to charitable causes, the money goes directly to PayPal Giving Fund. PayPal Giving Fund distributes donated funds to benefit nonprofits. All donated funds may be used by the benefiting charity on an unrestricted basis, regardless of any designations made by the donor or fundraiser creator.
Enrollment eligibility and country policy
Nonprofits do not have to be enrolled with PayPal Giving Fund to receive donations, however, nonprofits can enroll with PayPal Giving Fund to receive donated funds more quickly. Enrollment is free and eligibility is based on policies in each country. Learn more about enrollment eligibility
.
When funds are granted to nonprofits
Nonprofits enrolled with PayPal Giving Fund
: PayPal Giving Fund will distribute donated funds within 15-45 days. Payouts are issued on the 25th of every month in the US and the last day of the month for Canada, the UK, and Australia. You can learn more about how to enroll with PPGF
.
Nonprofits not enrolled with PayPal Giving Fund
: PayPal Giving Fund will distribute donated funds via check within 90 days.
Emergency response
: When there’s a natural disaster, humanitarian crisis, or other event that needs urgent action, PayPal Giving Fund may try to accelerate grants to nonprofits working on relief and recovery for those events.
When funds cannot be granted to nonprofits through PayPal Giving Fund
No response
: The organization didn’t respond to PayPal Giving Fund’s attempts to arrange delivery of the funds, or the check was returned or refused.
Nonprofit closed
: The nonprofit closed after the original donation or is no longer accepting donations.
Does not meet requirements
: The nonprofit does not meet the requirements of the Charity Certification Policy.
When PayPal Giving Fund cannot deliver funds to the nominated nonprofit, they will (whenever possible) ask donors to recommend another nonprofit. If the donor doesn’t respond, PayPal Giving Fund will reassign the funds to a similar nonprofit, as per the Donation Delivery Policy.
About recurring donations
About recurring donations
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
We do not support recurring donations at this time. Meta Payments, or your original payment processor, distributed funds on all recurring donations made until 5:00pm PT on October 31. All recurring campaigns and recurring donations have ended.
How to claim outstanding funds from PayPal Giving Fund
How to claim outstanding funds from PayPal Giving Fund
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law. You can learn more about Meta's partnership with PayPal Giving Fund
.
Nonprofits that have outstanding funds due to account holds regarding outdated banking or tax information can resolve them via the Payouts contact form.
Already approved financial admins can find their current payout method in the Payouts
section under Settings
.
About transaction reports for nonprofits on Facebook
About transaction reports for nonprofits on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
PayPal Giving Fund will provide donation activity reports to nonprofits that are enrolled with PayPal Giving Fund. Meta will continue to provide a limited transaction report in Nonprofit Manager but will no longer issue tax documentation.
Meta cannot guarantee the accuracy of these limited reports. They will not reflect donation payment processing details, including fees which are charged by a third-party payment processing partner, and should be used for informational purposes only.
Learn more about how to access transaction reports on Facebook.
Understanding and accessing transaction reports on Facebook
Understanding and accessing transaction reports on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Meta provides a limited transaction report for nonprofits on Facebook.
Transaction reports
Transaction reports give details about donations made to your nonprofit.
Available to organizations enrolled to use Facebook's Fundraising Tools
.
Includes all donations made to benefit your organization from your Page, posts, fundraisers, and ads
Exports as a .csv file
Understand key report terms
Understand key report terms
Donation transaction report field
Terms included in both daily and multi-day donation transaction reports.
Transaction ID:
The transaction or payment ID.
Charge time:
The time of donation, listed in Unix time.
Donation amount (sender currency):
The amount donated in the sender’s currency. Note that the donation amount is positive for donations and chargeback reversals and negative for refunds and chargebacks. The total amount you receive may be less than shown, as the donation amount shown does not reflect any payment processing fees charged by the third party payment processor.
Sender currency:
Currency the donation was made in.
Donation estimate (recipient currency)
: The estimated amount donated when converted to the recipient currency. Note: final payout amounts may differ based on currency conversions.
Recipient currency
: Currency of the charity’s country.
PayPal transaction ID
: Transaction ID provided by PayPal identifying this transaction.
Charge action type:
The type of charge made:
C - Chargeback
D - Out of Window Chargebacks
J - Out of Window Chargeback Reversal
K - Chargeback Reversal
N - Decline
R - Refund
S - Normal Charge
First name:
Donor first name.
Last name:
Donor last name.
Email address:
Email address of the donor, if they've opted to share it with your organization.
Campaign ID:
The 14 digit Facebook campaign ID in scientific notation. You can also find campaign information from the Permalink field.
Fundraiser title:
Title only appears for public fundraisers, including Generic, Birthday and API Integrated fundraisers. Donations made through other sources will not appear.
Source name:
The location on Facebook where the donation was made.
donate_button_charity_page:
Donations raised through clicking donate button on the charity's Facebook Page header.
donate_button_charity_posts:
Donations raised through a donate button added to a post on the charity's Facebook Page.
donate_button_user_posts:
Donations raised through a user adding the donate button to their own post.
fundraisers:
Donations raised from all other sources (example: fundraisers made by a user or a profile frame).
ig_donation_sticker:
Donations raised through a sticker on an Instagram Story.
ig_profile_donate_button:
Donations raised through donate buttons on an Instagram business profile.
video_fundraiser:
Donations raised from a user adding a donate button to their live video.
Permalink:
This typically links to the fundraiser campaign. Note
: if the fundraiser is from a Facebook Page donate button, the permalink is the charity Facebook Page link. If the donation is from Instagram, the source will show Instagram.
Linked fundraiser type:
This is the associated fundraiser ID for fundraisers that have been shared between Facebook and Instagram. If you see a value in this line, it indicates that the user has shared the fundraiser across the platform and the donations have been synced between the two.
Challenge ID:
Facebook Challenges are a unique take on fundraising on the platform. This ID associates the group of fundraisers together.
Campaign owner PSID:
The unique Page-User ID pair of the Charity page and the user that created the fundraiser campaign.
Donor PSID:
The unique Page-User ID pair of the Charity page and the user that made the donation.
Charity ID:
The ID associated with the charitable organization on Facebook.
Campaign owner name:
The name of the person who created the fundraiser. Only shown for public fundraisers.
Matching donations:
Donations in this field may come from matches by a fundraiser creator or matches by Facebook for birthday gifts but do not include Giving Tuesday matching.
Fundraiser type:
The type of fundraiser on Facebook. May be any of the following:
API Integrated Fundraiser
Birthday Fundraiser
Generic Fundraiser
Instagram Profile Donate Button
Instagram Stories Sticker
Page Donate Button
Post Donate Button
Charge time (PT):
The time and date of donation in Pacific Time.
Meta cannot guarantee the accuracy of these limited reports, as the donation amounts in the report do not include all transaction details such as fees from a third-party payment processor. These reports should be used for informational purposes only. For more detailed information, please reference PayPal Giving Fund materials instead.
How to get your transaction reports
If your organization has enrolled with Facebook's fundraising platform, you can get reports of all of the donations made to support your organization on Facebook. To see giving season donations, export your Transaction Reports.
Note:
You'll need to be on a computer to get your report.
Log in to Facebook.
Click 
on the left. Note
: If you don’t see
, click See more
.
on the left. Note
: If you don’t see
, click See more
.Click Donation settings
on the left.
Click Get donation reports
.
Click Multi-day transaction report
in the dropdown.
Select the date range for the reports.
Enter the email address you want the reports sent to.
Click Email reports
.
The report will be sent to the email you entered.
Fundraiser and donation eligibility on Facebook
Fundraiser and donation eligibility on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Nonprofit fundraisers benefit charitable causes.
If nonprofit fundraising is available in your country, then you can create fundraisers to benefit charitable causes.
Learn how to start a fundraiser on Facebook.
How nonprofits receive donations
Donations are made to PayPal Giving Fund
, which grants donated funds to benefiting nonprofits.
Donation eligibility
If you want to donate to a fundraiser, check that:
You live in a country or region where fundraising on Facebook is available.
You currently have payments enabled.
Countries or regions where fundraising is available
Find your country or region
Find your country or region
Country/region
American Samoa
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Australia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Austria
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Belgium
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Bulgaria
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Canada
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Croatia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Cuba
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Republic of Cyprus
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Czech Republic
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Denmark
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Estonia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Finland
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
France
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Germany
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Greece
Create nonprofit fundraisers
-
Donate to nonprofit fundraisers
✔
Country/region
Guernsey
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Hong Kong
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Hungary
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
India
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Iran
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Ireland
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Isle of Man
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Italy
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Japan
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Jersey
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Latvia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Lithuania
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Luxembourg
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Malaysia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Malta
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Netherlands
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
New Zealand
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
North Korea
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Northern Mariana Islands
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Norway
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Philippines
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Poland
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Portugal
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Puerto Rico
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Romania
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Slovakia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Slovenia
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
South Africa
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
South Korea
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Spain
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Sweden
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Switzerland
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Syria
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
Taiwan
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Ukraine
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Country/region
United Kingdom
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
United States
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
US Virgin Islands
Create nonprofit fundraisers
✔
Donate to nonprofit fundraisers
✔
Country/region
Venezuela
Create nonprofit fundraisers
—
Donate to nonprofit fundraisers
—
Fundraiser visibility on a nonprofit's Facebook Page
Fundraiser visibility on a nonprofit's Facebook Page
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
If your charitable organization has signed up for Facebook Fundraising Tools, your supporters' fundraisers will appear on your Facebook Page regardless of donation amount.
Eligibility requirements for Facebook's fundraising tools
Eligibility requirements for Facebook's fundraising tools
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Eligibility for Facebook’s Fundraising Tools depends on which country/region your organization is based in. Nonprofits that apply and are approved may receive donated funds from PayPal Giving Fund. You will have access to all of the fundraising tools.
Facebook can deny any organization access to Fundraising Tools. Learn more about why an organization might be denied access to fundraising tools.
Apply for Facebook's Fundraising Tools.
Accessing the application for Facebook's Fundraising Tools
To access the application, make sure that you are a Page admin for your nonprofit's Page, and your nonprofit Page meets the following requirements:
The address of the organization is included in the "About" section of the Facebook Page, with the map set to public visibility.
The Page's category is "Nonprofit Organization" or "Charity Organization" as the first option.
Page is published (and at least 2 days old).
Page has at least 1 post.
Has both a cover photo and a profile picture.
Follows our Community Standards
To be eligible, your nonprofit must:
Be registered with an acceptable registry for your country or region. Find a registry.
Be in a country or region where donation payouts through our partners is available:
United States
United Kingdom
Canada
Australia
Ireland
Required info and material
Note:
Only the admin for your nonprofit’s Facebook Page can complete and submit the applications. Incomplete applications can’t be saved. If you have to stop before you finish, then you’ll need to start over when you come back.
Category, standing, and Page
Good standing with IRS:
Before you start the application, check that you are in good standing with the IRS.
Know your category:
The type of work your organization does or supports. Example: The World Wildlife Federation would be in the “Environmental” category.
Have a Facebook Page:
Your organization must have an active Page on Facebook.
Info about your organization
You’ll have to provide your organization’s:
Name
Address
Contact info, like a telephone number
Tax ID, Charity Number, Registration Number, or Revenue Number based on your location
Info about your CEO or highest ranking official
You’ll need to provide some info about your organization’s CEO or highest ranking official:
Name
Date of birth
Address
Apply for Facebook fundraising tools
Apply for Facebook fundraising tools
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
If you have all of the materials you’ll need, then the application process can take up to 30 minutes. Find out what you need to complete the application.
Learn about countries and regions where fundraising is available.
Saving application and who can submit
You cannot save partially completed applications. If you have to stop working on the application before you’ve submitted, then you’ll have to start over when you return.
Note:
Only the admin for your organization’s Facebook Page can complete and submit the application. Your charity must select PayPal Giving Fund to qualify for Facebook’s Fundraising Tools.
Complete application
Note:
You’ll need to use a computer to apply.
Step 1: Go to the application
1.
On your computer, login to Facebook.
2.
In the top right, click 
.
.3.
Scroll down to Community Resources
, then click
Fundraisers
.
Fundraisers
.4.
On the left, under “Sign up for Charitable Giving Tools,” click Sign up
. You will automatically go to the application.
Step 2: Enter your organization’s info
1.
On the application page, click Start application
.
2.
Select your country.
3.
Select Country registry.
4.
Click Next
.
5.
Read “Before you start.” Check that you have everything you need.
6.
Click Next
.
7.
Enter the details for your organization:
Country
Business type
Registered legal name of organization
Nonprofit category. Example:
The World Wildlife Fund would be in the “Environmental” category.
Address info
Organization phone number
Organization email address
Tax ID type
Tax ID number. Note:
The ID must be an exact match to the ID that PayPal Giving Fund and the IRS has for your organization. This includes all characters, numbers, spaces, and hyphens.
8.
Certify that the info is true and click Next.
9.
Select your organization in the PayPal Giving Fund Organization Name dropdown.
10.
Click Next.
11.
Enter CEO or highest ranking official information
First name
Middle name (optional)
Last name
Date of birth
12.
Click Next.
13.
Click Submit.
14.
Click Done.
After you submit your application, you’ll see a screen that thanks you for applying. Your organization’s Facebook Page will be reviewed as part of the application process. We make sure that what your organization posts follows our Community Standards.
Check your application status
Note:
You may receive requests from Facebook after you’ve submitted your application for further or clarifying information. If we reach out to you, we’ll send the request to the Support Inbox of your organization’s Facebook Page.
How long review takes:
If all information is complete, reviews can take up to 3 weeks from the date you submitted your application. Reviews can take longer if more information is needed.
Where to check status:
You can check the status of your application in the Support Inbox of your organization’s Page.
How we’ll contact you:
When a decision has been made about your application, a message will be sent to the Support Inbox of your organization’s Page.
Support with Facebook’s fundraising tools for nonprofits
Support with Facebook’s fundraising tools for nonprofits
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Type of support needed
If your nonprofit has any of the following issues:
Report an issue
Provide feedback about charitable giving tools
Relevant support form or information
Nonprofit and charitable organization support
Type of support needed
If your nonprofit has questions about payments from Meta
Relevant support form or information
Facebook payout support
Type of support needed
Charity enrollment and payout issues
Relevant support form or information
PayPal Giving Fund Help Center
Type of support needed
Fundraising tools and donation product questions If your nonprofit receives donations through PayPal Giving Fund
Relevant support form or information
Get donations support
If you have any questions or concerns, contact us through Payment Support.
Allow fundraisers for your nonprofit on Facebook
Allow fundraisers for your nonprofit on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
If your nonprofit has signed up for Facebook Fundraising Tools, fundraisers are automatically enabled. If you have manually opted out of allowing fundraisers, but would now like to allow fundraisers for your nonprofit:
1.
On a desktop, log into Facebook and click Nonprofit Manager
.
2.
Click Settings
.
3.
Click Fundraising
.
4.
Check the box next to Allow people to create fundraisers
.
5.
Check the box next to Allow people to add donate buttons to their posts
.
6.
If your organization is connected to Instagram, you can also click Allow people to raise money on Instagram
.
7.
Click Save
.
Opt out of fundraisers for your nonprofit on Facebook
Opt out of fundraisers for your nonprofit on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
If your charitable organization would like to opt out of fundraisers:
1.
On your computer, log into your Page as an admin.
2.
Click Professional dashboard
in the left column.
3.
Click Nonprofit Manager
from the left panel
4.
Click Settings
in the left column.
5.
Click Fundraising.
6.
Click to uncheck the box next to Allow people to create fundraisers.
7.
Click to uncheck the box next to Allow people to add donate buttons to their posts
8.
If your organization is connected to Instagram, you can also click to uncheck the box next to Allow people to raise money on Instagram.
9.
Click Save.
Qualifications and enrollment process for PayPal Giving Fund
Qualifications and enrollment process for PayPal Giving Fund
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Nonprofits can enroll with PayPal Giving Fund to receive their donated funds more quickly. Enrollment is free and eligibility is based on policies in each country. Learn more about enrollment eligibility.
For enrolled nonprofits, PayPal Giving Fund will distribute donated funds within 15-45 days. Payouts are issued on the 25th of every month in the US, and the last day of the month for Canada, the UK, and Australia.
For unenrolled nonprofits, PayPal Giving Fund will distribute donated funds via check within 90 days.
Enrolling with PayPal Giving Fund
An eligible nonprofit that has a confirmed nonprofit PayPal account is automatically enrolled with PayPal Giving Fund and is eligible to receive donations with their PayPal account.
To sign up for PayPal Giving Fund:
1.
Create a PayPal business account.
2.
Confirm the PayPal account belongs to a nonprofit.
3.
Eligible nonprofits will receive an email verifying that their nonprofit status has been confirmed with PayPal and will automatically be enrolled with PayPal Giving Fund.
Nonprofits will need to have these details available to sign up:
Account holder details
Email address
Date of birth
Home address
Proof of identity (passport, drivers license, identity card)
Bank account information
Bank statement or voided check for a bank account linked to the charity’s PayPal account
Nonprofit details
Registered nonprofit name and EIN
Registered nonprofit address
Website URL
Anticipated monthly donations
Organization’s IRS Tax determination letter
Profile information
Mission statement
Call to action
Cause area
Logo
For nonprofits in California:
Nonprofits in California must complete the PayPal Giving Fund enrollment form
after completing steps 1 and 2 below.
1.
Create a PayPal business account
.
2.
Confirm the PayPal account belongs to a nonprofit.
Note:
The confirmed nonprofit process begins after a nonprofit selects Nonprofit Organization
as their business type on the Business Account setup. Once all documentation has been submitted, compliance review will take 5-7 days.
3.
Nonprofits will receive an email verifying that their nonprofit status has been confirmed with PayPal and will invite them to complete the PayPal Giving Fund enrollment form.
Have your nonprofit removed from Meta's platforms
Have your nonprofit removed from Meta's platforms
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
You may be able to have your nonprofit removed from Meta’s platforms.
Eligibility for removal support
Due to legal regulations, we are only able to support those nonprofits asking to be removed from Meta’s platforms which are:
US-based
501(c)(3)
Request removal
Note:
Requests for removal from Meta’s platforms must be made by an authorized representative of that organization.
You can request that your organization be removed from Meta’s Facebook and Instagram platforms, through this contact form.
You can also request to have your organization removed through PayPal Giving Fund.
Removal process
After you send us your request to be removed from Meta’s platforms, one of our agents will respond to your request and ask you to verify your organization’s identity.
Provide verification documentation
To verify your nonprofit, you’ll be asked to provide us with a minimum of one of the following types of documentation:
Utility Bill (must be a bill within the last 6 months)
Business license
Company Letter authorizing your role on company letterhead
Government Documentation. Example:
Tax documentation
Note:
Tax documents must be from the previous year’s filing
Certificate of Formation (within the last 50 years)
Article of Filing (within the last 50 years)
Your organization’s name and EIN number must match what Meta has on file for the organization. If the information doesn’t match, then we won’t be able to remove the organization from our platforms.
Be sure that your documentation:
Is clear, not blurry or creased
Is within acceptable timeframes
Provides all the relevant information
Blacks out any personal information
Our agents review
After we’ve received your documentation, our agents will review. They will be verifying that:
The requester is an authorized representative of the organization
All of the provided information matches our files
The organization is US-based
The organization is a 510(C)(3)
You’re notified with decision
When all of the provided documentation has been reviewed and a decision has been made, we will email you with that decision. If we are unable to remove the organization from our platforms, we’ll let you know what next steps are for continuing your request.
Requests are commonly denied because the:
Provided documentation was out of date
Information, like name or EIN number, provided didn’t match our records
Images of the documentation were unclear or blurry
You’ll be able to respond to the email with supplemental documentation.
After an organization is removed from Meta’s platforms by their own request:
All fundraisers for that organization will be ended.
All processed donations will be paid out from PayPal Giving Fund.
All unprocessed donations will be refunded to donors.
The organization will no longer have access to Facebook’s fundraising tools.
The organization will be able to access tools again if it’s in good standing with the IRS and all governing agencies.
To regain access to Facebook’s fundraising tools, reach out to us using this form.
Our partnership with PayPal Giving Fund
Meta's partnership with PayPal Giving Fund
Meta's partnership with PayPal Giving Fund
Meta partners exclusively with PayPal Giving Fund (PPGF) for our fundraising products in the US, UK, Canada and Australia. In these markets, when you want to donate or raise money for a nonprofit, you will be donating to PPGF, which will then distribute donations to the benefiting organization.
Meta’s platforms offer an opportunity for nonprofits to reach and engage with new and existing supporters. Our partner for charitable giving, PPGF, has a robust history of helping people support their selected nonprofits.
Where we partner with PayPal Giving Fund
Meta partners with PPGF for fundraising on Facebook and Instagram in the United States, United Kingdom, Australia and Canada. We also partner with PPGF for fundraising on Facebook in Ireland.
How donations are handled
PPGF receives donations benefiting nonprofits and grants funds to nonprofits, subject to their policies
. All donated funds may be used by the benefiting charity on an unrestricted basis, regardless of any designations made by the donor or fundraiser creator.
PPGF payout timelines
Funds distributed by PPGF are paid out according to PPGF’s timelines. For PPGF-enrolled nonprofits
, PPGF distributes funds within 15-45 days. For nonprofits that are not enrolled with PPGF, PPGF distributes funds by check within 90 days.
Transaction reports
PPGF provides donation activity reports to nonprofits that are enrolled with PPGF. The reports provided by PPGF will include several key fields, including Payout Date, Donation Date, Program Name, Currency Code, Net Amount of the Donation, PayPal Transaction ID and more.
Meta provides a limited transaction report in Nonprofit Manager
for informational purposes, however, Meta does not issue tax documentation. Learn more about understanding and accessing Meta’s transaction reports
.
Donation receipts
PPGF provides donors with an official donation receipt
that can be used for tax purposes. Meta only provides a confirmation for donations, which donors can find below their Orders and payments
.
Support with fundraising tools
You can use the following forms and help pages to get support with Meta’s fundraising tools:
If your nonprofit wants to report an issue or provide feedback, use the Nonprofit and Charitable Organization Support
form.
If your nonprofit has questions about payments from Meta, use the Facebook Payout Support
form.
If your nonprofit is having enrollment and payout issues with PPGF, visit the PayPal Giving Fund Help Center.
If you have questions about fundraising tools and donations you have sent to or received from PPGF, use the Get Donations Support form.
PayPal Giving Fund's Terms and Policies
PayPal Giving Fund's Terms and Policies
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Meta is partnering exclusively with PayPal Giving Fund to receive donations and grant donated funds to nonprofits in the United States, United Kingdom, Canada, Australia. We also partner with PayPal Giving Fund in Ireland.
All donations and fundraisers are subject to PayPal and PayPal Giving Fund’s terms and policies.
Terms and policies applicable to donors:
Donation Terms of Service
Donation Delivery Policy
Donation Refund Policy
Privacy Policy
Terms and policies applicable to nonprofits:
Nonprofit User Agreement
Nonprofit Certification Policy
Privacy Policy
Learn more about PayPal Giving Fund’s
Policy updates.
PayPal Giving Fund payout timelines and when nonprofits may not receive grants
PayPal Giving Fund payout timelines and when nonprofits may not receive grants
Donations are made to PayPal Giving Fund, which grants donated funds to nonprofits according to PayPal Giving Fund’s timelines.
For PayPal Giving Fund-enrolled nonprofits, PayPal Giving Fund will distribute donated funds within 15-45 days after a donation is made. Payouts are issued on the 25th of every month in the US and the last day of the month for Canada, the UK, and Australia. For PayPal Giving Fund-unenrolled nonprofits, PayPal Giving Fund will distribute grants with a check within 90 days after a donation is made. However, there are a few reasons why grants might not be paid out.
Reasons nonprofits may not receive donated funds
No response:
The nonprofit didn’t respond to PayPal Giving Fund’s attempts to arrange delivery of the funds, or the check was returned or refused.
Nonprofit closed:
The nonprofit closed after the original donation or is no longer accepting donations.
Does not meet requirements:
The nonprofit does not meet the requirements of PayPal Giving Fund’s Charity Certification Policy.
When PayPal Giving Fund cannot deliver grants to the chosen nonprofit, they will, whenever possible, ask you to recommend another nonprofit. If you don’t respond, they will reassign the funds to a similar nonprofit, as per their Donation Delivery
policy.
You can track and view the status of your donation by clicking the link within the official donation receipt sent to you by PayPal or through the PayPal Giving Fund donation tracker
using the transaction ID.
Learn more about PayPal Giving Fund’s Nonprofit Certification and Donation Delivery
policies.
You can also learn more about charitable giving with PayPal Giving Fund
.
Issues with donation payouts from PayPal Giving Fund
Issues with donation payouts from PayPal Giving Fund
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Nonprofits may not receive donated funds from PayPal Giving Fund for several reasons.
PayPal Giving Fund hasn’t distributed the funds yet.
Enrolled nonprofits receive donations into their account on the 25th of each month. This includes donations received between the 16th of the previous month up to the 15th of the current month. Unenrolled nonprofits receive a check within 90 days from the date of donation. The check is sent to the nonprofit’s address on file with the IRS.
Outdated address or no address on file.
For unenrolled nonprofits, PayPal Giving Fund will send a check to the address listed with the IRS. If this address is outdated, you can update it with the IRS directly. If you enroll
with PPGF, you’ll receive payouts more quickly into your PayPal account.
Your nonprofit is no longer eligible.
Your nonprofit may no longer be eligible if it has lost its charitable status with the IRS or if your nonprofit has breached the terms of PayPal’s Nonprofit Certification Policy
.
Nonprofits that do not switch to PayPal Giving Fund
Nonprofits that do not switch to PayPal Giving Fund
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About Candid
About Candid
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
Candid
connects people with data on over 2.7 million nonprofits recognized by the US government. Candid's 'Nonprofit Profiles' include information from nonprofits, the IRS and other partners in the nonprofit sector.
We use data from the Candid network to verify nonprofits' current standing with the IRS, California Franchise Tax Board, and California Attorney General.
However, Candid isn't involved in distributing donations made on Facebook to organizations who receive payouts using PayPal Giving Fund's Donor Advised Fund. Learn more about how nonprofits receive donations
made on Facebook.
Note
: In February 2019, Guidestar and Foundation Center merged into a new organization called Candid.
Donation changes for UK donors
Donation changes for UK donors
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
This content isn't available in your location. You can learn more about Charitable Giving
.
