Fix a Problem
I think my Facebook Page was hacked or taken over by someone else
I think my Facebook Page was hacked or taken over by someone else
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
If you can't access your Page, first check to see if another person with Facebook access with full control of the Page may have removed you. The best thing you can do is contact someone with Facebook access with full control of the Page and ask them to add you back. There are different kinds of Page access
, and only people with Facebook access with full control can add or remove people.
Pages can only be accessed through a personal account that belongs to someone with Facebook access to a Page. If you think your Page was taken over by someone else, it may mean that your personal account or the account of someone who works on your Page was hacked. You can learn more about securing your personal account
.
Your account may have been hacked if you notice:
Your email or password has been changed.
Your name or birthday has been changed.
Friend requests have been sent to people you don't know.
Messages have been sent that you didn't write.
Posts have been made that you didn't create.
If your personal account was hacked, you should visit this page to secure it
. Securing your personal account will also secure your Page. If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts
section of the Help Center to get immediate help.
If you're still having issues accessing your Page, you can file a report
. Note that we can only take action on your report if we can confirm that the person was hacked.
Keep in mind that you may have also lost access to your Page if you're not the authorized representative of the Page's subject or content, or if your Page was reported and removed for infringing someone's intellectual property rights
.
Troubleshoot problems creating a Facebook Page
Troubleshoot problems creating a Facebook Page
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
If you're having trouble creating a Page
:
Please make sure that the name of your Page follows our guidelines
.
Keep in mind that only official representatives can create a Page for an organization, business, brand or public figure.
If you aren't an official representative and want to create a space for fans of a certain topic or celebrity, you can create a Facebook group.
If you already have a Page, you can change your Page's name
or username
.
Learn what to do if you're having trouble signing up for a personal Facebook account
.
I can't see my Page when I'm logged out of Facebook.
I can't see my Page when I'm logged out of Facebook.
If your Page has any age or country restrictions, you won't be able to see it when you're logged out of Facebook.
To see a Page when you're logged out, you'll need to log into your account from a computer and remove all age and country restrictions.
Troubleshoot your Page not appearing in Facebook's search results
Troubleshoot your Page not appearing in Facebook's search results
Classic Pages on Facebook are updating to the new Pages experience
. You’ll still have access to many of the same features to manage your professional presence, build your brand or business, grow your audience and connect with followers. Your content, insights, ads, Likes and followers will automatically transfer when your Page updates.
If you've noticed that your Page isn't appearing in search results on Facebook, make sure that:
Your Page doesn't have age or country
restrictions.
Your Page is published and active
.
Your Page has a profile picture
, cover photo
and an action button
.
You've added basic info
to the About
section of your Page.
Please keep in mind that it can take several days for a new Page to start appearing in search results.
