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Managing Your Account

Managing a Deceased Person's Account

Request to Memorialize or Remove an Account

Facebook.com on mobile browsers is in the process of being updated. See more

Facebook.com on mobile browsers is in the process of being updated. We’ll be adding updated instructions to the Help Center for features that are available on mobile browsers. Check back over the coming months. See less

Reporting a deceased person or a Facebook account that needs to be memorialized.

Reporting a deceased person or a Facebook account that needs to be memorialized.

Memorializing the account

Memorialized accounts are a place for friends and family to gather and share memories after a person has passed away. Memorializing an account also helps keep it secure by preventing anyone from logging into it.

It's our policy to memorialize an account for someone who has passed if a valid request is received. Learn more about what happens to a memorialized account .

Please keep in mind that we can't provide login information for someone else's account even under these circumstances. It's always against Meta's policies to log into another person's account.

To request memorialization for a profile, please contact us .

Removing the account

Facebook friends with the correct documentation may request the removal of a loved one's account from Facebook.

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Request removal of a deceased family member’s Facebook account

Request removal of a deceased family member’s Facebook account

We're very sorry for your loss. To help us remove your loved one's account from Facebook, we'll need you to provide documentation to confirm you're an immediate family member or executor of the account holder.

The fastest way for us to process your request is for you to provide a scan or photo of your loved one's death certificate.

If you don't have your loved one's death certificate, you'll need to provide proof of authority and proof that your loved one has passed away. Please see the documents that we accept below.

Submit one document to provide proof of authority:

Power of attorney.

Birth certificate (in cases where the deceased is a minor).

Last will and testament.

Estate letter.

Submit one document to provide proof that your loved one has passed away:

Obituary.

Memorial card.

Note: The information on the documentation you provide must match the information on your loved one's account. When submitting documentation, please cover up any personal information we don't need to fulfill your request (example: Social Security number).

Once you have the required documentation, please send us a request .

Learn more about what happens when an account is deleted .

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Request content from a deceased person's Facebook account

Request content from a deceased person's Facebook account

Once an account is memorialized, the content the person shared (example: photos, posts) remains on Facebook and is visible to the audience with whom it was shared. If the account holder chose a legacy contact, the legacy contact can control who can post tributes on the memorialized account and who can see those tributes.

In rare cases, we consider requests for additional account information or content. You'll be required to provide proof that you're an authorized representative (example: family member) and a court order. Please keep in mind that sending a request or filing the required documentation doesn't guarantee that we'll be able to provide you with the content of the deceased person's account. In addition, we'll memorialize the deceased person's account once we receive your request.

If you'd like to send us a request, please contact us .

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Ask a question about a deceased person's account on Facebook

Ask a question about a deceased person's account on Facebook

We can help with questions or requests from family members, including requests to remove their loved one's account. Learn more about what happens when an account is removed from Facebook.

If you'd like to submit a question or request regarding your loved one's account, please contact us .

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Keep in mind that this form is for feedback only and you won’t receive a reply. Please don’t include personal information about you or someone else. Learn more about how to report something to Facebook.

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If a person who passed away appears in People You May Know, ads, or birthday reminders on Facebook

If a person who passed away appears in People You May Know, ads, or birthday reminders on Facebook

If a friend has passed away, you or another Facebook friend can memorialize their Facebook account. Memorialized accounts don't appear in ads, birthday reminders or as suggestions for People You May Know.

Memorialization is a big decision. Before requesting memorialization, we recommend reaching out to the person's family.

Learn more about memorialization or contact us to request the memorialization of this person's account.

Was this helpful?

How could it be better?

Keep in mind that this form is for feedback only and you won’t receive a reply. Please don’t include personal information about you or someone else. Learn more about how to report something to Facebook.

What went wrong?

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Keep in mind that this form is for feedback only and you won’t receive a reply. Please don’t include personal information about you or someone else. Learn more about how to report something to Facebook.

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