Understanding shipping in Facebook buy and sell groups

Groups focused on buying, selling or promoting products are subject to our Commerce Policies and may have different features available for admins. You must be an adult, based on the laws in your country, in order to buy, sell or see listings in a Facebook buy and sell group (example: at least 18 years old in the United States or at least 20 years old in Thailand). If you’re not an adult, you can still participate in the group, outside of listings.

Listing items with delivery

How does listing items with delivery work?

To list items with delivery:

Delivery label

If you use a prepaid delivery label, you must provide the package weight. If you provide your own label, you'll need to provide a cost for delivery.

To decide how much to charge for delivery, you can use our suggested delivery price – based on the company you're using for delivery and the weight of the item. You can also enter your own price if you think it will cost more or less.

Bear in mind that the actual delivery cost may vary by the postal address of the buyer, so we recommend charging a delivery cost that will work for most locations.

Free delivery

Delivery is typically paid by the buyer, but you can choose to offer free delivery. To display Free delivery , we suggest that you pay the delivery cost or increase the listing price to cover it.

Note:

You can review your estimated payment, based on the listing price, delivery costs and selling fees.

You can choose to list in more places, such as Marketplace, or other buy-and-sell groups.

Tap What are you selling? to create a new listing, then tap

Items below Create new listing .

Enter the information of the item you want to sell. You must:

Select a category that's eligible for delivery .

Enter an eligible price between $5.00 and $500.00.

Tap Next , then select Shipping & local pickup or Shipping only , below Delivery method .

If you don't see Delivery :

You may not be eligible to sell shipped items. Delivery in buy-and-sell groups is only available in the United States.

The item category you selected may not be shippable.

The price may be out of the shippable range ($5.00-$500.00).

You may have forgotten to add a condition for the item.

Learn more in our Commerce Policies .

If you haven't used delivery to sell an item in a buy-and-sell group or on Marketplace before, click Set up delivery .

To list an item with delivery, you must provide:

Your legal name and email address . This information has to be provided at this time.

Your date of birth and postal address .

Your bank account information .This allows us to transfer your money directly into your bank account. Your payment information is stored with bank-level security. By providing this information, you agree to our Merchant Terms and the PayPal User Agreement. We'll store your information and share it with PayPal to support commerce features on Facebook.

Note: You can complete your date of birth, postal address and bank account information at any time before sending your first order.

Select a delivery option below Delivery method . You can use our prepaid delivery label, or you can use your own.

Getting your first delivery order

What happens after I get my first order?

Delivery labels

Using a prepaid delivery label

Using your own delivery label

Delivery types and speed

What companies can I use for delivery?

Delivery costs

Delivery label costs

Tracking an order

Where can I enter the tracking information for something I sent?

Where can I find the tracking information for something I ordered?

What kind of tracking updates do I get for something I ordered?

Getting paid

When do I get paid?

Get help

Tips for admins

Something's wrong with my order

Delivery policies

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Sell something with shipping in Facebook buy and sell groups

How shipping works in Facebook buy and sell groups

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Sell something in a Facebook buy and sell group

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Understanding shipping in Facebook buy and sell groups

How does listing items with delivery work?

How does listing items with delivery work?

What happens after I get my first order?

What happens after I get my first order?

Using a prepaid delivery label

Using a prepaid delivery label

Using your own delivery label

Using your own delivery label

What companies can I use for delivery?

What companies can I use for delivery?

Delivery label costs

Delivery label costs

Where can I enter the tracking information for something I sent?

Where can I enter the tracking information for something I sent?

Where can I find the tracking information for something I ordered?

Where can I find the tracking information for something I ordered?

What kind of tracking updates do I get for something I ordered?

What kind of tracking updates do I get for something I ordered?

When do I get paid?

When do I get paid?

Tips for admins

Tips for admins

Something's wrong with my order

Something's wrong with my order

Delivery policies

Delivery policies

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