Why we may ask for ID for donations on Facebook
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy
or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund
.
We’re required by European anti-money laundering laws to verify the identity of people making donations in certain amounts.
Why we ask for ID
European anti-money laundering laws require us to ask for ID from anyone that:
Makes a single donation that’s more than 50 euro
Donated more than 150 euros over a 31 day period
Types of ID you can provide
The ID you provide:
Must be government issued.
Must clearly show:
Name
Date of birth
Expiration date
Photo
Must be in color.
Must be a jpeg or .png
Cannot be
damaged.
Cannot be
a screenshot
How often you’ll be asked for ID
After we verify your identity, you can then make donations up to 500 euro. We cannot accept donations more than 500 euro.
Check Support Inbox for messages about your ID
After we've reviewed your ID, we'll send a message to your Support Inbox.
Find your Support Inbox
1.
On your iOS device, open the Facebook app.
2.
At the bottom right, tap 
Menu.
Menu.3.
Scroll down and tap Help and Support
.
4.
Tap Support Inbox
.
