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Facebook.com on mobile browsers is in the process of being updated. See more

Facebook.com on mobile browsers is in the process of being updated. We’ll be adding updated instructions to the Help Center for features that are available on mobile browsers. Check back over the coming months. See less

Below you'll find instructions on how to fix problems with photos. If you see a photo that goes against the Facebook Community Standards , learn how to report it .

I can't upload photos on Facebook

I can't upload photos on Facebook

If you're having trouble adding or posting photos, try these troubleshooting tips:

Make sure that you have a strong Wi-Fi or network connection.

Try uploading the original photo instead of an edited version.

Check the size of the photo. We recommend uploading photos under 15MB.

Check your Support Inbox . If you've been warned for posting abusive content, you may be temporarily blocked from uploading photos.

If you still can't upload photos, report a problem .

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Photos are loading as black boxes, empty boxes or broken images.

Photos are loading as black boxes, empty boxes or broken images.

If you can't see photos on Facebook and you're seeing black boxes, empty boxes or broken images instead, you can report a problem .

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Why you may be blocked from using features on Facebook

Why you may be blocked from using features on Facebook

We understand that you may have had good intentions or may have not known about our policies on acceptable behavior , and we also understand that this block can be frustrating. To help keep Facebook open and welcoming, we try to prevent people from unintentionally misusing Facebook, even if you felt that what you did was acceptable.

Why you may be blocked

Something you posted or shared seems suspicious or abusive to our security systems.

Messages or friend requests you sent were marked unwelcome.

You've done something that doesn't follow our Community Standards.

Note : The length of a block depends on the severity of the violation and your history on Facebook.

How to avoid blocks in the future

Review our Community Standards to understand what kind of sharing is allowed on Facebook.

Only message people you already know.

Only send friend requests to people you know.

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Why am I seeing a warning before I can view a photo or video on Facebook?

Why am I seeing a warning before I can view a photo or video on Facebook?

People come to Facebook to share their experiences and raise awareness about issues that are important to them. To give people more choice over what content they see, we may limit the visibility of photos and videos that contain graphic content.

A photo or video containing graphic content may appear with a warning to let people know that the content may be inappropriate or hard to watch for some people and it may only be visible to people older than 18.

You can learn more about how we respond to violence and graphic content in the Facebook Community Standards .

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I don't see an "Add Photos" button in my album on Facebook. How do I add photos?

I don't see an "Add Photos" button in my album on Facebook. How do I add photos?

You may not be seeing the Add Photos button if:

1.

You have already added 1000 photos to an album. The Add Photos option disappears from an album when you reach this limit. You can create a new album or move photos from one album to another to make space for new photos.

2.

It's an automatically created album. You won't see the Add Photos button when you're viewing these albums:

Videos : This album is made up of all the videos you've added. To add to the album, post a video .

Featured Photos : This album is made up of all the photos you've featured on your profile .

Instagram Photos : This album is made up of all the photos and videos you've shared from Instagram.

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Something's not working when I try to tag photos on Facebook.

Something's not working when I try to tag photos on Facebook.

Tagging photos works differently on different devices. Learn more about photo tagging and how it works.

If tagging photos isn't working like you think it should, let us know .

Was this helpful?

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Keep in mind that this form is for feedback only and you won’t receive a reply. Please don’t include personal information about you or someone else. Learn more about how to report something to Facebook.

What went wrong?

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Keep in mind that this form is for feedback only and you won’t receive a reply. Please don’t include personal information about you or someone else. Learn more about how to report something to Facebook.

Thanks

Your feedback helps improve this answer for everyone.

The information is confusing

The solution doesn’t work

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