Uploading Your ID
Types of IDs that Facebook accepts
Types of IDs that Facebook accepts
Try Guided Help
Our guided help tool can walk you through the steps to resolve your issue.
If you need to confirm your name on Facebook, or if you've lost access to your account, you may be asked to send us a copy of something with your name on it. You have several different options for this, including photo IDs issued by the government, IDs from non-government organizations, official certificates or licenses that include your name or other physical items like a magazine subscription or a piece of mail.
In some cases, such as authorization for advertisers running ads about social issues, elections or politics, there may be special ID requirements.
Please only submit the required documents. Submitting more documents than necessary may delay the review process.
You can also learn more about what happens to your ID
after you send it to Facebook.
Don't digitally conceal ID information
To help us prevent fake IDs and other abuses, we don't accept photos that have been digitally modified to hide information.
You can also physically cover any non-essential information on your ID, before you take a photo of the document.
Government IDs
You can send us 1
government ID to confirm your name or regain access to your account.
Anything that you send us should contain either:
Your name and date of birth, or
Your name and a photo.
Some examples of government IDs we accept include:
Driver’s license
National identity card
Passport
Birth certificate
Non-Government IDs
We understand that your authentic name may not be represented on an official, government-issued ID, or you may not have access to this type of document.
If you can't provide a government ID, you can send us 2
different non-government IDs instead.
Keep in mind:
Anything that you send us must include your name.
At least 1 of the 2 documents should include your date of birth and/or photo.
The name on the items that you send must be the same name that you want to show on your profile.
If you've lost access to your account, you may be asked to provide something from the list that also shows a photo or date of birth that matches the details on your Facebook account. This extra precaution helps us ensure that only you have access to your account.
Examples of non-government IDs we accept:
Student card
Library card
Refugee card
Employment verification
Diploma
Loyalty card
ID Requirements for Ads About Social Issues, Elections or Politics
If you want to run ads about social issues, elections or politics:
Your ID must be from the country where you want to run ads, and the name of that country must appear on your ID.
If your ID has an expiration date, the ID must not be expired.
Accepted ID types differ by country. Check which forms of identification
are accepted in the country you wish to run ads.
Visit the Business Help Center to learn more about ads with political content
.
How to upload an ID to Facebook
How to upload an ID to Facebook
Please only submit the required documents. Submitting more documents than necessary may delay the review process.
Upload an ID
1.
With a camera or mobile device, take a close-up photo of your ID in a well-lit room.
2.
Save the photo to your mobile device or computer.
3.
Follow the on-screen instructions for uploading your ID.
Learn more about IDs
If you're not sure what type of IDs Facebook can use to confirm your identity, please review our list of acceptable types of ID
.
After you send a copy of your ID to Facebook, it will be encrypted and securely stored. Visit the Help Center to learn more about what happens to your ID after you send it to Facebook.
Why Facebook may ask you to upload an ID
Why Facebook may ask you to upload an ID
There are a few reasons you may be asked to send in a copy of your ID to Facebook. Examples include:
Confirming that the account you're trying to access belongs to you
: Your security is important to us. We ask for an ID so that we don't let anyone into your account except for you.
Confirming your name
: We ask everyone on Facebook to use the name they go by in everyday life. This helps keep you and our community safe from impersonation.
Another reason people may be required to confirm their identity is helping prevent abuse such as scams, phishing and foreign political influence.
Learn what kinds of ID we accept
or how to upload your ID to Facebook
. For Page Admins, learn more about the publishing authorization process
.
What happens to your ID after you send it to Facebook
What happens to your ID after you send it to Facebook
After you send us a copy of your ID, it'll be encrypted and stored securely. Your ID won't be visible on your profile, to friends or to other people on Facebook.
To help ensure IDs used for identity confirmation are real, we use both manual review and automated systems. We may also partner with trusted service providers to confirm your identity. This helps detect and prevent risks such as impersonation or ID theft, keeping you and our Facebook community safe.
To help improve our systems for detecting fake IDs and related abuse, we may securely store your ID for up to 1 year. We’ll always let you know at the time if we do this, and you can change this at any time in your Identity Confirmation Settings
.
If you're uploading an ID to get authorized to run ads about social issues, elections or politics, we may store your name, date of birth or ID expiration date for longer than one year. This is for legal reasons and to help keep ads on Facebook safe.
When you capture a photo of your ID, the photo might be stored on your device. For security reasons, it's often better to delete this photo from your device's photo gallery after you've completed the ID upload process.
Learn more about the kinds of IDs we accept
and how to send your ID to Facebook
.
ID rejected by Facebook
ID rejected by Facebook
Facebook may ask you to submit a picture of your ID to help us confirm that the account you're trying to access belongs to you.
Sometimes we're unable to verify your ID if the picture you submit isn't clear or is missing information. When this happens, your ID submission may be rejected.
Why was my ID rejected?
The photo of your ID may be rejected if it's...
Too blurry
Too dark or not taken in a well-lit room
Missing the required information
A picture of a screenshot or a photo-copied ID
Not properly visible with all four corners in the frame
What information must be clearly visible?
You can send us 1
government ID to confirm your name or regain access to your account.
Anything that you send us should contain either:
Your name and date of birth, or
Your name and a photo.
What if I don't have a government ID?
If you don't have a government ID, you can use other documents to confirm your identity on Facebook.
When sending a non-government ID, keep in mind that...
You must send two non-government IDs
Anything that you send us must include your name.
At least 1 of the 2 documents should include your date of birth and/or photo.
The name on the items that you send must be the same name that you want to show on your profile.
To learn more about what documents you can send, please read the list of acceptable non-government IDs
.
How to review settings related to your ID being stored on Facebook
How to review settings related to your ID being stored on Facebook
If you send Facebook a copy of your government issued ID to confirm your identity, we may use an encrypted copy of the ID
for up to one year to help improve our automated systems for detecting fake IDs and related abuse. If you submit an ID, you can choose to opt out of your ID being used for this purpose, and instead it will be deleted within 30 days in accordance with our standard policies. If you have submitted an ID you can review and edit the choice you made about Facebook's use and retention of your ID in your Facebook settings at any time.
Review your ID storage settings
1.
To review your ID storage settings, log into Facebook on a computer.
2.
Click your profile picture in the top right of Facebook.
3.
Select Settings & privacy
, then click Settings
.
4.
Click Account Settings
in the left menu.
5.
Click Identity Confirmation
.
6.
Click
Settings
in the top right of the Confirm your identity
section.
7.
Your current ID storage settings will appear. Click
to change your settings.
When this setting is turned on, encrypted photo(s) of your ID(s) will be kept for no longer than one year to help improve our automated systems for detecting fake IDs and related abuse.
When this setting is turned off, encrypted photo(s) of your ID(s) will be deleted within 30 days of submission or of turning this setting off.
Get security code for two-factor authentication to log into Facebook
Get security code for two-factor authentication to log into Facebook
If you're having trouble logging into your Facebook account, review these tips
first.
If you've turned on two-factor authentication
, there are several ways you can get your security code or approve your login attempt.
Get security codes
You can use a six digit text message (SMS) code
sent to your mobile phone.
By tapping your security key
on a compatible device.
With a security code from a third party app
you've associated with your Facebook account.
You can approve your login attempt from a device we already recognize.
With one of your printed recovery codes
.
If you're unable to receive your security code, learn more about how to troubleshoot login with two-factor authentication
.
Get a one-time password to log into Facebook
Get a one-time password to log into Facebook
You can use a one-time password to log into your Facebook account any time you feel uncomfortable entering your real password (such as in a library or internet cafe).
To get a one-time password
1.
Send a text message (SMS) to 32665 with the message otp
. SMS messages may sometimes be delayed.
2.
If your mobile number is already linked to your Facebook account
, we'll reply with a unique, 6-character temporary password. If you haven't added this mobile number to your account, we'll send you an email with instructions on how to add it and collect your code.
3.
Once you get your code, enter it in the Password
section of the Facebook login screen. Keep in mind, one-time passwords are only valid for 20 minutes, then they'll expire.
Your one-time password is temporary and can't be used more than once.
Note:
One-time passwords are not available if you have two-factor authentication
turned on.
Learn more about two-factor authentication on Facebook
.