Meta Pay account is disabled
Note: To request a review of your Meta Ads account, visit the Meta Business Help Center
. If you’re a seller looking for support with sales payouts, visit the Help Center
.
Request to restore your account
To request to restore your payments account, use this form
. We’ll notify you via email and your Support Inbox
as soon as your case has been updated.
Why accounts may be disabled
Your Meta Pay account may be disabled if we notice any of the following:
Unusual activity on your payments account
Activity that goes against our payments Terms of Service
Multiple chargebacks on your payments account
Your identity requires verification
We do this to protect your personal and financial information. You will not be able to make transactions through your Meta Pay account until this is resolved.
Learn more about privacy and payment protection
Visit the Help Center to learn more about keeping your account secure when using payments on Meta
. You can also find out more
about what Meta does to protect your payment information.
