I can't access Facebook Marketplace
If you’re having trouble accessing Facebook Marketplace, we recommend trying these solutions.
First, make sure you meet the requirements to use Facebook Marketplace
.
Check that this Marketplace link
works
If you’re not able to access that link, you can try visiting Marketplace from the menu in your Facebook app.
You can access Marketplace in your Facebook app on iOS
or Android
.
Check that you’re on your main profile
Facebook Marketplace isn't available for additional Facebook profiles
. To use Marketplace, switch to your main profile
. Your main profile is the first profile you created on Facebook.
Make sure your listing follows our policies
All items for sale on Facebook Marketplace need to follow our Commerce Policies
and Community Standards
. If your listing goes against these policies, your access to Marketplace will be removed.
Learn how to delete your listing
.
Make sure you only list approved items
Only approved items can be sold on Facebook Marketplace. Listing unapproved items will cause your access to be removed.
Learn what can’t be sold on Facebook Marketplace
.
Check that your listing was approved
If you see “There are issues with your product” next to your listing, it wasn’t approved because it goes against our policies.
Learn why your Facebook Marketplace listing wasn’t approved
.
Request a review by filing an appeal
If you’ve read our policies and think your item should be approved, please fill out our Marketplace item appeal form
.
Note:
If your Marketplace access has been restored, you may need to refresh facebook.com or download the latest version of the app.
