Consumer Fraud Reporting

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FedEx - Get Shipment Label Scam and Malware: "Dear Customer, Your parcel has arrived at October 30. Courier was unable to deliver the parcel to you. To receive your parcel, print this label and go to the nearest office. "

"FedEx - Get Shipment Label" Scam Email

"Dear Customer, Your parcel has arrived at October 30. Courier was unable to deliver the parcel to you. To receive your parcel, print this label and go to the nearest office. "

Have you received an email from "FedEx - Get Shipment Label", telling you that "Dear Customer, Your parcel has arrived at October 30. Courier was unable to deliver the parcel to you."; with an attachment and asking you to "To receive your parcel, print this label and go to the nearest office.". Of course, it is a scam and malware, and not really from FedEx.  If you click to open link or the attached file (typically, it is a link to malware on a website or a zip file), you will open a virus, trojan or other malware and infect your computer, ipad or cell phone.

Norton, the anti-virus company defines this sort of attachement as "malware", saying on their website :

"Malware is a category of malicious code that includes viruses, worms, and Trojan horses. Destructive malware will utilize popular communication tools to spread, including worms sent through email and instant messages, Trojan horses dropped from web sites, and virus-infected files downloaded from peer-to-peer connections. Malware will also seek to exploit existing vulnerabilities on systems making their entry quiet and easy."

Opening the attached file can install a virus or trojan on the user's computer. Once installed, a virus and destroy your files, replicate iself, spam your friends and more. A trojan can send your confidential, personal information to malicious servers and may download other malware.

The scammers rely on the fact that many recipients may open the attachment out of simple curiosity or concern. You should always be very cautious of any unsolicited emails that claim that a package delivery has failed or been returned. No legitimate delivery company will send notice of a failed delivery via an unsolicited email. Especially not with an attachment.

One huge clue is the email does not even come from Fedex (" FedEx Standard Overnight [ mailto:support@bazgalvaniz.com] "). And if you hover over the "Get Shipment Label"button, you can see it dfoes not go to Fedex (it will go anywhere other than Fedex.com; in one case, it went to "http://cosmetics-world.co.uk" t Shipment Label


Sample Scam and Malware: FedEx - Get Shipment Label Email

In 2013, CFR received the following email:

FedEx Malware email



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