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Use the information on this page to contact us for help with the TOEFL iBT ® or the TOEFL ® Essentials™ tests. For assistance with TOEFL ® TestReady™, refer to the TOEFL Program Contact Information page for details.
Still need help?
- \r\n
- name \r\n
- address (include country) \r\n
- date of birth \r\n
- daytime telephone number (U.S. residents) \r\n
- email address \r\n
- test date \r\n
- registration number (if you have one) \r\n
Before contacting us, please have the following information available for phone calls or written correspondence:
- name
- address (include country)
- date of birth
- daytime telephone number (U.S. residents)
- email address
- test date
- registration number (if you have one)
ETS Customer Service Representatives can give out personal information only to the test taker, as required by privacy laws. If you're not the test taker, our representatives can only help you with general information, such as score report mailing dates, yes or no answers to general questions, and payment processing for outstanding balances.
\r\n"}}" id="disclaimer-8eacd31316" class="disclaimer-8eacd31316 cmp-text">Disclosing Personal Test-taker Information
ETS Customer Service Representatives can give out personal information only to the test taker, as required by privacy laws. If you're not the test taker, our representatives can only help you with general information, such as score report mailing dates, yes or no answers to general questions, and payment processing for outstanding balances.