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2. Learn about refund wait times

After you send your item back to Google, you can find out more about your refund in your Google Store Order history.

Refund timing 

  • Tracking is marked as delivered:It may take up to 48 hours for your refund status to update in your Google Store  Order history .
  • Refund is marked as received:
    • It can take 24 hours to inspect. 
    • After inspection, a refund can take 1–14 business days.

Learn about refund wait times

Find your refund amount

You can find info about your refund amount in the “ Order history ” section of the Google Store. 

Tips:

  • You can find the estimated refund amount before the refund is issued. 
  • After your refund is processed, you can find the refund amount and the date of issue.
  • For users in Japan:Your bank can take up to 45–60 days to process your refund.

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