42 support issues
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Louis Leow
Oct 12, 2025
Whatsapp Ban
My account is restricted for 24 hours even with time stamp sent, which never happend previously, please help
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Rohit Shah
Sep 15, 2025
not working from today morning.
when i am trying to launch the extension, WA is getting logged out and showing data base error.
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Priyanka
Sep 12, 2025
Not working
I take subscription 3 days back still not working ,,
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Mirela Ene
Sep 11, 2025
Subject: Unable to access Bulk Messaging / 50-Message First Day Limit Issue
Hello WA Web Plus Support,
I hope you can help me with an issue I’ve encountered.
I have a paid version of WA Web Plus (or WA Messenger / WAMessager etc.) and I have not sent any messages for the past two days. Today I tried to send a bulk message using my Excel contact list (about 200-250 numbers), but I received a warning that I cannot send more than 50 messages on the first day.
I believe that since I didn’t send anything in the last 48 hours, this limit should not apply, or at least it should have reset. Could you please clarify:
1. Why this limit is still enforced even after not sending messages for a couple of days?
2. How long does it take for the “first day” limit to reset?
3. Can you verify that my account/license is not restricted incorrectly?
4. Is there a way to increase this limit sooner, given that I’m using the paid version?
Thank you for your assistance. I rely on your tool for educational communication with parents, and this limitation is causing delays in informing them.
Best regards,
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Bartolome Mendez Colomer
Sep 9, 2025
No esta funcionando
buenas como va? Perdon la molestia, sabes que no me esta funcionando esta extension para mandar mensajes. Cuando toco enviar se me queda cargando la pagina.
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Elwin Babar
Sep 4, 2025
Urgent Support Required – Unable to Send Messages, Images, or PDFs
Dear Support Team,
I have been facing serious issues with your extension for the past 2–3 days. I am unable to send messages, images, or PDFs, which is causing significant inconvenience.
My plan is activated on this number: +923331445524. Despite repeatedly contacting your support number, I have not received any response.
I request you to resolve this issue at the earliest. If you are unable to resolve it, kindly process a refund of my plan amount.
Looking forward to your immediate assistance.
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prasham shah
Sep 3, 2025
I HAVE PREMIUM PLAN THAN ALSO I CAN'T SEND IMAGES OR PDF
PLEASE RESOLVE MY PROBLEM ASAP BECAUSE I CAN'T SEND MESSAGES OF IMAGES OR PDF THROUGH THIS EXTENSION THEIR ARE SO MANY PROBLEMS I AM FACING FROM LAST 2 TO 3 DAYS PLEASE RESOLVER MY PROBLEM IF YOU CAN'T RESOLVE IT THAN REFUND MY PLAN AMOUNT. I AM CONTINUOSLY SENDING MESSAGE ON SUPPORT NUMBER BUT NO ONE IS RESPONDING FROM YOUR SIDE MY PLAN NUMBER IS 6352064329
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prasham shah
Sep 3, 2025
I HAVE PREMIUM PLAN THAN ALSO I CAN'T SEND IMAGES OR PDF
PLEASE RESOLVE MY PROBLEM ASAP BECAUSE I CAN'T SEND MESSAGES OF IMAGES OR PDF THROUGH THIS EXTENSION THEIR ARE SO MANY PROBLEMS I AM FACING FROM LAST 2 TO 3 DAYS PLEASE RESOLVER MY PROBLEM IF YOU CAN'T RESOLVE IT THAN REFUND MY PLAN AMOUNT. I AM CONTINUOSLY SENDING MESSAGE ON SUPPORT NUMBER BUT NO ONE IS RESPONDING FROM YOUR SIDE MY PLAN NUMBER IS 6352064329
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Gyani Singh
Aug 31, 2025
My account is ban
My WhatsApp is ban my account number 9175697584
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kiran ballal
Aug 7, 2025
about message pasting
where i can paste my message
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