2 support issues
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László Zagyva
Nov 13, 2025
The account doesn't match
"The account or application currently authorized for HTML to Figma does not match the one logged into the browser extension, so we’re unable to view the page you recorded."
Even though I'm logged in with the same email address, the plugin stopped connecting.
For some reason I have a different "nickname" in crome "Google" and in Figma "Figma"
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Mathieu Fortin
Feb 5, 2025
Extension does not connect to htmltofigma app
Cant seem to sign in no matter what permissions Ive granted
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