61 support issues
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Sonia St-Martin
Apr 8, 2026
Upgrade button blocks access to details
Hello,Even though I have only used the extension for 5 docs this month, I can't access the DETAILS button at the top of the document because it is blocked by the UPGRADE button.
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Stacey Epler
Mar 30, 2026
paying for the monthly version but have a 150 document limit?
I am paying for the monthly version, but revision is telling me I have reached my 150 document limit? How do I get this fixed?
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Kevin Carroll
Mar 25, 2026
school-wide license options
I am reaching out to discuss your Google Chrome extension, Revision History: Writing Process Visibility.
Our teachers have been utilizing your extension, and it has truly been a game-changer for our classrooms. It has provided invaluable support in promoting student accountability and maintaining academic integrity throughout the writing process. Because the feedback from my staff has been so overwhelmingly positive, I am interested in exploring a more formal arrangement for our building.
Do you offer a school-wide or district license for your extension? If so, could you please provide details regarding your pricing structure and the process for implementation?
I look forward to hearing from you.
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Brian Hutcheson
Mar 19, 2026
Glitch-Docs/Slides constantly reloading
Extension has worked great until today. Now GSlides and Docs are constantly reloading themselves when the extension is enabled.
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Amanda Wood
Mar 18, 2026
How do I cancel?
Please cancel my subscription. I am unable to find a way to cancel it on my end.
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Leila Warren
Mar 2, 2026
Back to free version
Hello, I used the paid version for the month of February for an assignment and was trying to cancel before I was charged again today and cannot find a way to cancel the monthly plan. Please helpleilawarren@gmail.com
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Corinna Motola
Feb 20, 2026
Can't log in and use extension
I have logged out and logged back into my Gmail account. I have reset my computer. But when I try to log in with Google, it just says:
This site can’t be reached
The connection was reset.
Try:Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_RESET
I am paying for the extension and a little upset that I can't use it anymore.
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Dayna Hendricks
Feb 19, 2026
Promotion Code
I am interested in this feature. Do you have a promotion code to use at checkout?
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Alberto Herrera
Feb 5, 2026
Paid for extension, not working anymore
I paid for the extension last year and now it does not give me full access to its features. I need it to be fixed as soon as possible.
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Amanda Turner
Jan 9, 2026
Extension Noted as Disabled
I paid for a subscription to your extension. As of this week, the extension is labeled as blocked by my admin. After contacting my IT team, they say that they have not disabled access to the extension and to reach out to your support team. I would like to access this awesome tool that I paid for. Please advise
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