62 support issues
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Unternehmen xyz (Tobi)
Sep 3, 2025
records the screen recorder until the page is reloaded
Hello Zoho Team, unfortunately, I'm having a problem where Annotator only records the screen recorder until the page is reloaded. Could you please check this issue.
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Aber Weiss
Jul 31, 2025
Screen recording stopped working on chrome.
Screen recording just doesn't work.
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Kathleen Welin
Feb 14, 2025
Annotator not working properly after Chrome Update last week
The annotator screen recording isn't working properly after Chrome updated last week. When I finish a recording after about 15 minutes and go to stop it, it will either show it never recorded, or it never loads my video for me to upload to WorkDrive. Once in a blue moon it will work, but only for 5 min videos. Please fix asap
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François Archambault
Feb 11, 2025
The extension generates 404 error
The extension is trying to get a file "/audio/timer.mp3" from the webserver of the website you are currently on instead of Zoho servers. So your 20k users are generating webrequest all over the internet for a file that doesn't exists on all webpages they visit.
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Ali Abbas
Jan 30, 2025
unable to get the link to download the videos i make
Hello, i found this rather frustrating, this happens 80% of the time no matter how long the video is. When i click on get link, despite my zoho one account being connected, i am unable to get the link. I can manually even add it to zoho work drive, still nothing. I can upload it fine to google drive, but not to zoho workdrive... i tried install, uninstalling, and i keep waiting for a fix. This has become useless any ideas?
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Chris Graham
Aug 22, 2024
Numbered Tags Look Great Until You Download Image
When you download an annotated picture that has Numbered Tags in it, the numbers go from bold to skinny, and they are hard to read.
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Paul Gallagher
Aug 6, 2024
Won't install
Chrome shows:This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions.
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Tamil Selvan
Nov 17, 2023
While downloading the image, grey screen is shown not able to download
Grey screen is shown while downloading the page. Download is not happening. Not able do any action. While clicking esc grey screen disable able to do action. For your reference - https://zwdrive.com/wHXuu4
Browser - Brave- Version 1.60.110 Chromium: 119.0.6045.105 (Official Build) (arm64)
System - Mac M1 pro - 13.5.1 (22G90)
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Tamil Selvan
Oct 10, 2023
Get link to share is loading for long time, but link is not generated
After recording, while clicking the Get link to share button, link is not generating, loading for long time.
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Vince Wilson
Sep 2, 2023
its not working
here i found one that really works. https://chrome.google.com/webstore/detail/full-page-screenshot-20/leeampediajiofkmbbodpogaaimcncne
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