11 support issues
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Dylan
May 1, 2026
Download icon error in post
Hi, when I open a reel or a post from a story, the download icons within the post don't appear, or they blink and disappear. They used to appear after reloading the page, but now they don't work. Thanks.
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Clx911
Apr 15, 2026
Zip failing
Hi! I'm having trouble downloading all the videos from a profile (200 for example). The extension generates about 3 zip files, and it always fails with one or more of them, where it's canceled indicating an internet failure. It has nothing to do with my internet; is it a common error with the extension? Could it be that Instagram updated and is causing the problem, or could the problem be with my Chrome browser?
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Can K.
Apr 13, 2026
Error Message for Random Stories
Hey. You wanted a sample page link where the error occurs. Here's an example. It does that in maybe every one story out of ten. I use Google Chrome.
When you select download all stories, you can bypass the error btw.
Thanks.
https://www.instagram.com/stories/sezeryilmazzzzz/3874539977366889038/
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saurabh singh
Apr 3, 2026
New feature suggestion
When downloading files, if the download fails, it opens a dialogue saying the download failed. My suggestion is it should also show which download was failed and should give a retry download option in the same error dialogue.
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H. Shiley (Daemonreaver)
Feb 18, 2026
Save Location is Tedious
Instead of using Chrome's "Download location" variable, can you use just the "filename"? This will let the OS (both *nix and Win systems) use the last saved-to as destination. Beyond that, this Extension is great! My old go-to broke and it took me a few days trying to get to this one.
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Dale Martin
Jan 8, 2026
Limited download
It was working great but now it only downloads 25 files?
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Catherine Tractor
Jan 2, 2026
Please Change Date Stamps to YYYY-MM-DD
I love this extension and have had zero problems using it. But, the current date stamp puts all the month matches together regardless of the year. It's terrible trying to get them in chronological order. Please consider improving this by using a date stamp that starts with the year.
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Diego Villanueva
Jan 1, 2026
duplicate download
this wasnt always an issue so idk if something changed on my end but the options to download a singular slide vs all slides is not working properly. if i have a post with multiple slides and i click download all slides it doesnt do anything, nothing downloads but if i click individual slide itll download whatever slide im on AND download the whole post/slides. and it does this no matter what so lets say i just want to download 2/5 slides im going to download load those two slides AND the whole post twice. this isnt an issue with stories just actual posts
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Javed Muhammad
Nov 3, 2025
Reel Quality Suggestion
Works well, but could you please upgrade the reel download quality from 720p to 1080p, similar to the **Reel Downloader for Instagram - FastReel** extension?
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Stellar73b
Oct 26, 2025
Doesn't remember download folder
When you use this it doesn't remember where last image was saved, so you need find it again, which gets really annoying, really fast if you want to save more images on same session.
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