Chrome Capture - Screenshot & GIF

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4.7 (

1.8K ratings

)

Extension Tools 300,000 users

304 support issues

Erika Marcus

May 26, 2026

Cancel Subscription

I had subscribed to chrome capture premium when I worked at my old job. Now I no longer work there and need help cancelling my premium prescription. The email is Erika.marcus@harri.com. Please refund my past two months as I have not been using it and delete my card information. Thank you.

Skye Pokoyoway

May 22, 2026

I want to try premium, but upgrade options don't work.

I love the idea of this app but immediately saw a need for premium features, and unfortunately something is broken when attempting to upgrade. The window pops up when I click "upgrade", but pricing never shows (just a spinning circle where price would be shown), and when I select "Try for Free" a window asking me to sign into Google pops up (I'm signed into Chrome), and then nothing further happens. I'd love to explore the extension further if/when this is addressed!

Ryan Greco

May 20, 2026

Destination Folder

Is there anyway to create a different pathway for the files to automatically save?

Marina Shchigartsova

May 5, 2026

editing gifs

it wont let me clear the gif or type any captions. When I click on a setting, the box is all the way on the right and i cant expand it.

Rafael B

Apr 17, 2026

Suspicious data always remains chrome-extension://ggaabchcecdbomdcnbahdfddfikjmphe

After uninstallation in View permissions and data stored across sites <chrome-extension://ggaabchcecdbomdcnbahdfddfikjmphe> always reappears after deletion. More suspicious in permissions I cannot change.javascript, images , popus and redirects

Sarah Cooper

Mar 21, 2026

Every time I try to "Apply Edits to Selected Frames" they vanish

I am paying for premium solely for this feature, love the extension! However, every time I select my frames, apply an edit (such as a white rectangle masking something) then click, "Apply to selected frames' the rectangle vanishes. It doesn't matter if I click the frames first, place the rectangle first, select the frames after, I have tried every way with no luck probably for hours by now. Could you please assist?

Constanza Marín

Feb 23, 2026

Is it possible to recover an old screenshot?

Hi! I was wondering if you have any history function or if it's possible to recover an old screenshot? :) Thanks

Nikhil Rasiwasia

Jan 2, 2026

Cant see my subscription details

How to I check for my subscription details. It just says "Hi, <my name>! You are on the Premium plan"

Jeremiah Ramiscal

Dec 17, 2025

Microphone Audio Capture for Videos

Was wondering if this would be in the works/possible? I opt to use your guys' tool over Loom because of affordability

Kunal D

Dec 13, 2025

Premium subscription canceled but payments still happening from two months!

Hi, I noticed that I canceled the premium subscription two months back but the payments are still happening from the last two months.

Please stop charging my card ASAP, delete the card details and refund two months. My email is: kunal.dhodapkar2012@gmail.com.

Thank you!