65 support issues
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ARslan Ahmad
Jul 21, 2025
Not working
I had just installed extension and trying to open it by clicking on icon. It just show 'on' on icon but no popup opens or not tab change or new tab change. Initializing extension is making issue.If there are some other setups to follow just after downloading it, mention them into description as well. So that everyone knows how to use it.
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Elvie Perez
May 29, 2025
facebook.com
recovery
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Kimdavid
Jan 18, 2025
mobile phone
How can i get it
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Sergio Vazquez II
Dec 1, 2022
Viewport Resizer - Custom Size BUG
There is a BUG in Viewport Resizer that consistently RESETS the custom viewport size ANY time you navigate. This is NOT the expected functionality, and does NOT happen when viewing ANY of the other sizes.
https://imgur.com/a/93cxmLc
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Edward Cox
Jul 13, 2022
Unable to use with Shopify store
Access denied: Cross-domain security error
Is this something that I need to take up with Shopify or is there a way to tell Responsive Design Tool that it's safe?
Thank you
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alhusayn Polakweg
Feb 17, 2022
Not showing on a specific site
Hi the resizer wont show on my site shop.alhusayn.nlDo you know why this is not working.
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ZestCitron
Jan 31, 2022
Can't use it anymore
Everything was working fine but now I just have a white page when I click on the extension. I'm on macOS Monterey (Apple M1) and Chrome is up to date.
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Edward Cox
Dec 6, 2021
Does not support Shopify pages
Access denied: Cross-domain security error
every single time. How frustrating.
Edward
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Mohamed Alkhalifa
Jun 13, 2021
Mac Chrome
Hello! Your extension looks amazing! But I was unable to use it. Nothing happens when I click the extension icon on Google Chrome (Mac).
Whats weird is that when I tried to create a custom extension on your website, the dropdown was visible and functional. But when i go back to another window and click the extension button, again nothing happens.
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Silver75_Z93
Jun 8, 2021
Changeable presets!
Would be so nice for testing other devices that aren't in the current list. Great extension btw, it's the only one I found that can mimic viewports bigger than the current resolution, which is pretty cool.
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