26 support issues
For additional help, check out the developer's support site.
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Natasha Clark
Feb 12, 2026
Cancel free version
Fireflies went to a meeting unbidden automatically. I want to unsubscribe from the free version and have no fireflies whatsoever. There isn't any info on your website on how to stop fireflies completely, thank you.
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Tatyana Sokolova
Oct 16, 2025
Отключить бота от звонков
Просьба дать четкую инструкцию по удалению бота - приложение удалено, бот до сих пор подключается к каждой встрече
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Lisa Hastie
Jul 1, 2025
Intermittant disconnect of FF tasks delivery to ClickUp
I have set up an integration with Click up, it works fine most of the time, until it doesn't - it simple stops adding the click up tasks. I then have to go into the integration set up to complete a push test before it connects again. This is a fairly new issue. NOTE, that even a "hey fireflies" instruction didn't add a click up task.
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Lisa Hastie
Jul 1, 2025
Is it possible to use the chrome extension with Microsoft log in FF account?
I need it to be connected to my non-google account (ie Microsoft log in for fireflies) - is this possible?
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Makela Lyons
Apr 28, 2025
Ability to Record on Zoom
I'm joining a webinar as a registered participant and want to record the webinar for future notes. However, since it will be a large meeting, I don't think the host will be able to go through and accept screen recording. Does Fireflies have a capability to record if you are an active participant without needing manual approval on the other end?
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Karlos Kliemann
Feb 20, 2025
Font changes on Azure Devops platform
I use Azure DevOps for company tasks, and recently, I noticed that the title of the tasks has been changed. After conducting several tests, I found that disabling the Fireflies extension was the solution.
On the Azure platform, the CSS class {title} is being altered, at least as far as I could investigate.
Please fix this issue so I can resume using the extension.
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Gaëtan Deschamps
Feb 17, 2025
Fireflies 5.5.13 extension changing font
Hi,
I'm contacting you because i updated the Fireflies extension to 5.5.13 this morning on my browser and pretty supprising but it is changing some fonts on some of my websites. I've done a long research about it and when i deactivate the extension, it all comes back to normal.
Could you check asap ?
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Andres Anibal Nuñez Cuello
Dec 5, 2024
no puedo entrar a mi cuenta
sol dice error al iniciar sección intentelo mas tarde
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Adam Spiers
Apr 10, 2024
Causing unnecessary page reloads
When I have this extension enabled, it is causing some pages to be loaded twice after clicking to navigate to them. For example, if I go to https://guide.fireflies.ai/hc/en-us and then click on the "Getting Started" category, I see a flicker as the page gets reloaded again after it finishes its first load.
As soon as I disable the extension, this is issue vanishes. Clearly this is a serious performance issue, especially on more complex sites which are slower to render.
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Daniel Griffiths
Jan 26, 2024
Kills shopify product pages
When using this extension on shopify websites it destroys the layout of the website. And example is this page
https://reluxefashion.com/products/dark-cherry-incognito-crossbody-rl-a-mtierlv-10016461
See how the main image overlaps the related products below it. If you turn the fireflies extension off then the layout goes back to normal.
Love the extension, but I'm a web developer and having it muck about with page HTML causes me a lot of problems.
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