23 support issues
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Thomas House
Feb 28, 2026
Chat Download issues
Hi, recently if I download the chat of me and a character, the logo of the bot would be red instead of their pfp shown on CAIPlus the download file's title is now Saved_Chat.html, instead of a Chat with CharacterName.html, just a minor issue, but any reason why its happening
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Thomas House
Nov 29, 2025
About preload swipe
About preload swipeHi there, again I know its in experimental mode, but I was wondering about how many swipes I can actually preload each time, because a lot of times it stopped working after like message 25-28 ( I have CAI+). I can get to maybe 40 swipes occasionally, and only over 70 overy rarely. How can I get it to give me more swipes?
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Destiny Bodiford
Oct 14, 2025
Download history not working?
I'm trying to download my chats but for some reason, even after changing tabs/opening and closing the browser/refreshing, it's only downloading my history with the same bot over and over.
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GLaDOS Aperture
Sep 17, 2025
Can't use CAI Tools scripts anymore
I used to be able to use a script called "Unlock Nyan Model" on CAI Tools until the 3.0.0 update on September 15th, and now I keep getting an error message that says "Token not found, you need CAI Tools for resources.", even though I have CAI Tools installed, and it has worked with the previous versions of CAI Tools. Please fix this so I can use scripts on CAI Tools again.
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Jaythe_0ne1241
Sep 10, 2025
CAI Tools transition to Chatbot Manager
Could you at least keep the message background feature? I want to be able to customize that at the very least. The only two functions I wish are free are the create private copy, the character cards and the message BG
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Erica Green
Sep 8, 2025
Extension not working
Hello!! I loved using this extension before and now that I've redownloaded it, it's completely unavailable even though its downloaded...am I doing something wrong after initially downloading this extension? to explain further, when I click the extensions tab in the top right of the browser, C.ai tools isn't available to be clicked on but I can still see it in my extensions list.
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Форумный Бобр
Jun 25, 2025
Json
Hello, when uploading json files, I get - When uploading json files, I get - Import failed. Make sure to use a compatible version of database export (version 5) How to fix it?
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Nashaul Seric
Feb 3, 2025
Hi
I am so new to this... I have no idea how to get your extension to do anything. I can't find any guide and I want to save thing so badly and use this but all I have is a well an extension I don't know how to do anything that's listed When Installed the extension I went to C.Ai to save this character but there are no options and nothing has changed anywhere. Please help me.
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Melanie Olivarez
Jan 31, 2025
Chats
Hello! I haven’t used this yet, but as long as I have the them in my recent chat logs then the chats themselves can be saved right?
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haunted vessel
Jan 27, 2025
Unexpected WS Response
Hello! I'm having a problem with trying to recover a character that is not currently available on c.ai. I initially was only chatting with it on mobile, but when I saw that it was removed from my recent chats, I logged into my mobile account on my PC to use CAI Tools to possibly recover it. This has worked once before with a character whose creator's account was deleted (it was on my PC account, though, and I'm not sure if that makes a difference). Anyway, I started a fetch, downloaded an HTML file of the offline history, and then tried to import this file onto the unavailable character. When I did this, though, an error message showed up saying that my user ID is unauthorized. I'm not sure why my ID would be unauthorized if it's on my account. Is there a way to fix this?
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