28 support issues
For additional help, check out the developer's support site.
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Craig Carmack
Feb 3, 2025
undefined properties
Hello! Im getting this error with the Chrome extension. I'm logged in to Robinhood.com on the Chrome browser.
ERR: Cannot read properties of undefined (reading 'asset_currency')|background|1|11691
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Nickolas Leskowak
Jan 2, 2025
Newer Version
Google chrome is installing version 1.15 on my pc even though you mention in the comments several times newer version.
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Eli Alter
Jun 12, 2023
Error
Keep getting this error:ERR: Invalid JSON response from https://api.robinhood.com/options/chains/
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Jacquelin Osborne
Apr 18, 2023
Import
I'm trying to import CSV file into Tradersync. When I choose Robinhood as my broker it says that the file is not from Robinhood. Is there a different site I could click to get it to import?
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Daniel Kinnamon
Feb 8, 2022
Options Realized Gains/Losses
Absolutely love your extension! Any chance you'll be supporting gains/losses from options in the near future? Thanks!
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J Patel
Dec 31, 2021
Error
Please Sign-in to Robinhood.com in your browser, then click Retry
Retry
If retry doesn't work, please reload/refresh your Chrome browser tab
ERR: Cannot read properties of undefined (reading 'symbol')
Please help the developer help you by sending the above error message to contact@madebymad.com
Version: 1.7
contact@madebymad.com
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mritunjay sharma
Dec 30, 2021
Not working for me. ERR: t.underlying_instruments is not iterable
Please Sign-in to Robinhood.com in your browser, then click Retry.
If retry doesn't work, please reload/refresh your Chrome browser tab
ERR: t.underlying_instruments is not iterable
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He Chu
Dec 7, 2021
Stuck in "Crunching Numbers" step
Hi, this plugin doesn't work for me, as whenever I opened Robinhood, logged in my account, and open this plugin, it first shows "Please Sign-in to Robinhood.com in your browser, then click Retry", I clicked "Retry" button, then it shows "Crunching Numbers. If you're stuck here for too long, please reload/refresh your Chrome browser tab" forever, even if I reload/refresh the browser tab.
My Chrome is of version "96.0.4664.93 (Official Build) (64-bit)" and the plugin is of version 1.2.
Is there anything wrong in my operation? Thanks.
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Joonyeong Lee
Dec 7, 2021
It is stopped during crunching numbers
It is not working. Just stopped during crunching numbers and never work even after reload/refresh the browser tab.
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Francesco Terranova
Dec 4, 2021
stuck on "crunching numbers"
Hello, I tried both in Chrome and Edge. I log into my account. Then click on the extension and all I get is "crunching numbers". I waited 2 minutes
How long am I supposed to wait?
What could be the holdup?
Could it be a security issue?
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