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Draftback

draftback.com
3.6 (

156 ratings

)

214 support issues

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  • Questions
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  • Problems

Gina Porter

Dec 23, 2025

trying to pay

Hi there,
My district is trying to allow me individual access to this app, and that button isn't an option. Can you let me know how to proceed?
Thank you,

Nadiera S Young

Dec 18, 2025

Extension not working

Hi, I have paid the subscription but it does not work. I would like a refund or a fix to the issue. Thank you.

Elizabeth Reckker

Dec 16, 2025

ADA Compliance

Do you have a statement on ADA compliance or a VPAT? If so, please email to elizabethreckker@wsdr4.org. Thank you.

Alejandro Pérez Velilla

Dec 3, 2025

Cancelling subscription

Hi, I will not be needing draftback over the winter, so I want to cancel my subscription. I have not been able to find out how to do so. Can yo help me with this?

LAURA RICKER

Nov 10, 2025

Stopped Working

For some reason, Draftback has stopped working for me. I have paid for the yearly subscription, but it no longer pops up on my documents, and there is no where for me to sign into it anymore. Can you please help me with this issue?

Darren Schaffer

Oct 13, 2025

Building Level Subscription

Hello,Teachers in my district have used Draftback for multiple years without having to pay. A teacher contacted me today and said that the extension is no longer working and that payment is required. Is there a building level subscription the district can purchase? Thank you.

Sarah McKibben

Oct 13, 2025

What does text that flashes red with a line through it mean?

Greetings!

Sometimes when I am watching the playback, the text flashes red with lines through it before turning black. It's really weird looking. What does that mean?
Thanks,
Sarah McKibben (subscriber)

Laura Barbieri

Sep 24, 2025

Not Satisfied with the feature - colleague didn't have to pay for it - Requesting Refund

I used draftback periodically and it was free. I was promoted to pay and just did, but it really isn't giving me the features I needed. I am requesting a refund - It has not even been 24hours since I have paid.

Heather Sherry

Jul 2, 2025

cancelling monthly subscription

Hello - I am trying to cancel my subscription - month charge of 6.99. I'm not actively teaching until the fall and would like to continue to use draftback when needed only. I believe the extension is under my heather.burakiewicz@eastlongmeadowma.gov account. Can you please help with this? I look forward to your response.

Heather Sherry

Jul 2, 2025

cancelling monthly subscription

Hello - I am trying to cancel my subscription - month charge of 6.99. I'm not actively teaching until the fall and would like to continue to use draftback when needed only. I believe the extension is under my heather.burakiewicz@eastlongmeadowma.gov account. Can you please help with this? I look forward to your response.

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