25 support issues
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- Questions
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- Problems
Kevin Kasperitis
Sep 25, 2025
I can't load roms
when I try loading roms I get a plugin not supported notification. what plugin is being used? how can I fix this?
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Sheila Harris
Jul 15, 2023
Changing keys to play
the emulator is great but in a future update could you make it so you can change the keys you play with.
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Nathan Thompson
Apr 27, 2023
interrupted download despite good internet connection and compatibility
When I click the 'add to chrome' button, the file downloads, but the download is interrupted midway through, with the message
An Error Has Occured
Download Interrupted
I tried with other apps, and they work just fine, so it's not a computer issue, either.
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Scott Burton
Sep 27, 2022
Keyboard Rebinds
I've been using this to play Final Fantasy and so far I haven't ran into any issues, I will ask though if there is any way to change the keybinds because personally I don't like how their default is set up.
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Jeffavelli B
Aug 5, 2022
could you please add controller support?
Its a great app tho
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Jack Parrish
Apr 26, 2022
When will controller support be added?
I noticed it was detecting my controller, (PowerA usb wired switch controller) but It doesn't actually work. It's a shame because the other features it has make it the best option for chromebook but controller support is the single most important thing for me on one. do you have any plans to update it in the future?
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Leandro Cassa
Feb 24, 2022
Gamepad
I'm trying to use PS4 controller, although I select GAMEPAD at settings it won't work, somehow I even got a notification inside the app saying the controller has been identified, still it doesn't work. I can use this controller on other apps
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mike lay
Dec 10, 2021
how to use the keyboard on this app
I can load the game up and everything works. but I can't figure out how to play with the Keyboard.
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Antonio Alonzo
Nov 24, 2021
Unable to load ROMs
I cannot load ROMs. I tried 3 different files from 3 different sources. The screen is black when I open a ROM.
The ROM files, I have confirmed, load in the other Snes9x app for Chrome, but that app can't change the game resolution even when maximized.
Is this a known issue? Workaround? I've tried like 10 other apps and got really complicated with unpacking Android apps and importing them for Chrome OS, and this seems like the most promising option I've found so far.
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Justin Hill
Jul 11, 2019
Loss of Saves
I have played Zelda Alttp on your emulator for a few weeks now and absolutely love the work that you guys have put into it. The issue I am having is random audio crashes and loss of save states. This is pretty frustrating because my progress either gets reverted to a previous save state (which could still mean the loss of a couple hours worth of work) or completely wipes my save entirely. Is there something that you can recommend why it is doing this and what I can do to prevent it going forward? Or can you provide a patch to fix this issue? I want to continue enjoying your emulator but I don't see how that will be possible if I continually lose my progress each time I try to play. Thank you for your consideration and help regarding this matter.
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