6 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Jarryd Moore
Aug 29, 2025
Stopped working for Stripe feed accounts
This has stopped working in the last two weeks on Stripe feed accounts in Xero. It picks up bank rules for creating fees, but doesn't match any transactions.
- Report illegal content
- Copy link
David Mosterd
Aug 26, 2025
Stripe no longer works, PayPal does
Since a week or so Stripe no longer works on our side, but PayPal does. Any clue?
- Report illegal content
- Copy link
James
Apr 28, 2023
Not working
Unfortunately it's no longer working for me (latest chrome) and tried both normal and compact view on Xero. Click start and nothing happens :(
- Report illegal content
- Copy link
Sobel Financial
Oct 18, 2021
It doesn't seem to be working
Dear Sir/Madam,
It doesn't work.
Here is the statement data:
Transaction Date 1 Sep 2021
Payee Hannah Cartwright
Reference 27-07546-63609
Description Gillette Venus ComfortGlide 8 blades
Transaction Amount 30.18
Transaction Type
Cheque No. 5201174809
Analysis Code Order
Here is the Xero data on the match:
01 Sep 2021
Hannah Cartwright
Ref: 27-07546-63609
1 Other Possible Match Found
£30.18
Any ideas or suggestions?
Does it matter that I have 2 instances of Chrome running under two different users?
- Report illegal content
- Copy link
Mark Kennedy
Mar 31, 2021
Use of your software
Hi Developer,
have you used this bot with anything besides Stripe or on any other type of transaction? Is the bot still operational?
- Report illegal content
- Copy link
Stephanie Hope
Nov 10, 2020
Handle multiple pages
I'd love it if the Reconcile Robot was able to automatically move to the next page of reconciliations and continue working, rather than having to manually change page and restart the robot. Other than that, I love this extension!
- Report illegal content
- Copy link

