26 support issues
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chris loper
Mar 21, 2026
Update
I am hoping there will be an update since it has stopped working. I really like this extension, it is really helpful.
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Cartoon Kingdom
Jan 20, 2026
Stopped working
Extension worked great and all the sudden after the latest Chrome update, it stopped working. Hopefully they can get this resolved quickly.
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Bot Bakso
Jan 20, 2026
Extension didnt work anymore on Microsoft edge
whenever i want convert image from web with right click option, it didnt work
when i check the error, it says "Uncaught (in promise) TypeError: browser.runtime.getBrowserInfo is not a function
at background.js:67:42"
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Kelsey Hodges
Jan 14, 2026
Extension has stopped working?
Hi - I have been using this extension for a couple years, and it's always been great and much appreciated. A website that I need images from frequently always has them in avif format. However, it seems to have stopped working with a recent Chrome update? I have tried on several different websites with no luck. The extension still appears in the right-click menu, it just doesn't seem to do anything when selected. I saw other replies saying that updates shouldn't break it, but something's not working.
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z_kat.s
Aug 9, 2025
A huge help every day! Thank you. Today I got deeper into options and got stuck, briefly.
Hello! Thank you for this gift. I've been using it for years. But I've never really looked into its functionality. Surprise! There's an advanced tab!! But, I got stuck trying to get the naming tokens to apply, and the subfolder directory, within the download directory, to work. It seemed like a permissions problem. So I gave all permissions, but no joy. Maybe a conflict with another extension or its permissions. YEP! Image Downloader ID: cnpniohnfphhjihaiiggeabnkjhpaldj does not play nice. Blocked all of it's permissions, but still no worky. Disabled it. Installed Image Downloader ID: daeljdgmllhgmbdkpgnaojldjkdgkbjg. Perfect harmony. Next Level. Really, thanks for this little tool. It's easy to take things for granted, especially free things and things that work without trying. And now I'm loving my custom naming and discreet download directories for each chrome profile. Cheers mate!
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Nirantali Zorvax
Jul 22, 2025
GIF/WEBP suddenly saved as PNG instead GIF
I used this Extension quite a lot and saving WEBP to GIF always worked fine, now suddenly it saves them as PNG.If that's not fixed this Extension is now useless, because downloading the WEBP and converting manually works, but is bothersome.
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Enzo I Authentique Imóveis SP
Jun 21, 2025
Problema Extensão WebP / Avif image converter no site Olx
Problema Extensão WebP / Avif image converter imagens para jpeg no site Olx (https://www.olx.com.br), poderiam verificar por favor?
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Rob Kittredge
Mar 6, 2025
AVIF doesn't work, Brave 1.75.181
I have an AVIF file showing, I right click on it, and choose Convert and Save Image As, and the only file type it will save is AVIF, not png as is set in the extension settings. WEBP images will convert fine. Only seems an issue on AVIF.
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Aozen Dreyar
Jan 16, 2025
is there any shortcut to get the image to download?
is there a shortcut instead of right clicking image? like a shortcut if i am hovering over the image it downloads it based on the settings i inputed
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D. M.
Jan 12, 2025
Possibilty to "remember" the last download path.
Hey,
first of all thank you for making this plugin, its super useful to me and I use it very often on the 3 computers I have. Big thumbs up!
I wanted to ask you about this little thing that is bothering me with the plugin. When I save an image to a specific folder in my dropbox it keeps "forgetting" the last folder I saved an image in.I know that when I normally save an image in Chrome it remembers the last path I saved something in, making it easier to save another image in the same folder. At the moment I have to manually navigate to this specific folder to save the next image in. I think it always defaults to the standard download path and I wonder if you can somehow add this? Or can you tell me how I can do this?
Many thanks and keep up the good work!
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