Reviews: Phantom

Toheed S Apr 26, 2026

extension not working shows error when I contact support they said we can't do anything just uninstall what about my wallets ? Never use Phantom

Support Account Developer Apr 28, 2026

Hi there, your wallets aren't tied to the extension itself. They're recoverable on any device with your Recovery Phrase or Social Login, so a reinstall won't put your funds at risk as long as your phrase/login is backed up. Feel free to reach back out again via Settings - Help & Support in the app or visit help.phantom.com and we would be happy to take another look.

Ogulcan Torlak Apr 22, 2026

Buggy, it doesn't open. I have to reinstall often to use it

2 out of 2 found this helpful

Support Account Developer Apr 28, 2026

Hi there, thanks for flagging this and sorry for the hassle of reinstalling just to get it open. That's not the experience we want. A few things can cause this (browser extension conflicts, an outdated Chrome version, or a stuck background process), and we'd like to dig in with you directly so it sticks this time. Please reach out again via Settings - Help & Support in the app or visit help.phantom.com and we would be happy to take a look.

Cary Ward Mar 31, 2026

Worst experience ever with a financial platform. Could not sell when I wanted and would have been profitable due to platform problems that would not initiate the transactions when requested. Also, I tried to send thousands to the same SOL location I had done numerous times previously only to have Phytom send my funds to an account where they could not be recovered from. Took months to inform me their customer service could not help or reverse the transaction. STAY AWAY!

1 out of 2 found this helpful

Support Account Developer Apr 1, 2026

Really sorry to hear about this experience - and we're sorry our support team wasn't able to resolve it. Please don't hesitate to reach out again via Settings - Help & Support in the app or visit help.phantom.com if there's anything else we can help with.

Fiern Mar 25, 2026

ok

1 person found this review to be unhelpful

PRIDE Mar 25, 2026

works fine

1 person found this review to be unhelpful

Salty Gamer Mar 18, 2026

Wallet that steals your money and traps it behind KYC. They wont let you withdraw your money, be careful

1 person found this review to be unhelpful

Support Account Developer Apr 1, 2026

Really sorry to hear about your experience - just to clarify, Phantom doesn't trap funds behind KYC. If you're having trouble withdrawing please reach out via Settings - Help & Support in the app or visit help.phantom.com and our team will help get your funds moving.

CharlieParker Mar 18, 2026

it's pretty annoying and lame that you still can't scroll in laptop extension. Shouldn't be that hard to implement. I wanna scroll through my tokens or nfts rather than having the click somewhere randomly and press arrow down...

bjgwrds Mar 14, 2026

Still not working for Vivaldi Browser, did the initial setup AGAIN, for it still not to load, ever...

Support Account Developer Apr 1, 2026

Really sorry about that - just to flag that Phantom currently supports Chrome, Brave, Edge, and Firefox. If you need further assistance please reach out via Settings - Help & Support in the app or visit help.phantom.com and our team will be happy to help.

Regina Mar 11, 2026

Really great design - intuitive for web3!

Shotgun Metta Mar 9, 2026

Thanks i drove over 2 hours too go too a bitcoin atm and all 60 dollars was instantly sent too another address.

1 out of 2 found this helpful

Support Account Developer Apr 1, 2026

Really sorry to hear that - please reach out via Settings - Help & Support in the app or visit help.phantom.com so our team can investigate what happened with your funds.