29 support issues
For additional help, check out the developer's support site.
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D C
Apr 4, 2026
Where is the temporary saved data
Where does it save the data before it creates a .zip? I paused one half way through, it has downloaded a bunch of stuff but I don't know where it is. Definitely not in the .zip directory
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Kyle Stevens
Mar 22, 2026
Data Breach
I am writing to inform you that one of two of my extensions were data breached. I am unsure which one it was.
This data breached leaked Discord token information which allowed for my account to be temporarily compromised. I am extremely secure when it comes to account security and have removed all possible extensions as I am unsure which caused this.
Please look in to this on the chance that the data breach was caused on your end despite the claims of not collecting personal information.
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Gabe Chobot
Feb 16, 2026
help me please
missing permission error?
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Digitas Merero
Sep 17, 2025
The In Progress icon turns the wrong way
Yea...
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Hotshot tcw
Sep 16, 2025
Doesn't open
I've just installed this probably awesome addon, but it won't open when clicking it? There doesn't seem to be an options/settings page, so there isn't anything to "set up".
I DID notice though, that it only has site access to "*://discord.com/*"
-> but the Discord web URL is the following: "https://canary.discord.com"
So I guess that has to be changed...
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Felix park
Sep 15, 2025
Plz help i cant see...
Up until yesterday, it was working fine, but recently, even when I press it repeatedly, the screen only appears for a moment before disappearing. It's the same even after I've uninstalled and reinstalled it. What could be the reason? Please help.
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Mohave_j
Jul 15, 2025
Export all my images from channel full size, creates broken archives
Tried to get media only(images) from channel posted by me 4 times. Each time archive is broken.
Compressed (zipped) Folders ErrorWindows cannot open the folder.
The Compressed (zipped) Folder '....zip' is invalid.
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Kylie
Jul 2, 2025
Missing permission?
while watching the scrub, it just keeps saying missing permission after each message? how do i fix this?
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Ariane Divino
Jun 30, 2025
The extension does not open after downloading
When clicking on extension in Chrome, nothing happens. What to do next?
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Rey David Santos Vidal
Apr 22, 2025
Problem with created zip file
After searching and filtering the media to download, the ZIP file containing the downloaded images and videos is created, but it always turns out to be corrupted. Am I doing something wrong?I've also noticed that it only downloads all the messages, not just the manually selected ones.
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