Scoops , a platform that empowers consumers to influence corporate decisions, faced challenges with slow feature delivery, inconsistent software quality, and unpredictable project timelines. Partnering with Doubling , a data-driven consulting group, Scoops adopted DORA principles and capabilities such as work in process limits, visibility of work in the value stream, documentation quality, and loosely coupled architecture. A move to Firebase simplified and decoupled their backend architecture which improved responsiveness and accelerated feature delivery. Now, customers enjoy a continuous stream of new features, delivered quickly and reliably, giving them a stronger voice in shaping corporate actions.