Learn how to get help for agents in Agent Platform, including Google support packages, community discussions, bug reporting, and direct team support.
Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support .
Google Developer Program forums
For community-based support, discussions, and to connect with other users and Google staff, your primary destination is discuss.google.dev . This is the official forum for:
- Asking questions.Get peer-to-peer support for your technical challenges.
- Sharing knowledge.Contribute your expertise and help other members of the community.
- Engaging with Google staff.Discuss with Google Cloud team members and find best practices and tutorials from Google staff.
File bugs or feature requests
Send feedback about our products to the Agent Platform team.
Get support from the Gemini Enterprise Agent Platform team
To get support from the Gemini Enterprise Agent Platform team, you can do the following:
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Find the list of all open issues from the Agent Platform SDK GitHub issues page , and search for "reasoning engine" or "langchain". See GitHub documentation for filtering and searching issues for more information.
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For new issues, file a new bug report and include
[Reasoning Engine]in the issue title. -
For private preview features, email your issue to
vertex-ai-agents-preview-support@google.com.
