Try the snippets: Import, deploy, and explore code snippets in context using a new Dialogflow agent.
Explore in Dialogflow
Click Continue to import our Conversation exits sample in Dialogflow. Then, follow the steps below to deploy and test the sample:
- Enter an agent name and create a new Dialogflow agent for the sample.
- After the agent is done importing, click Go to agent .
- From the main navigation menu, go to Fulfillment .
- Enable the Inline Editor , then click Deploy . The editor contains the sample code.
- From the main navigation menu, go to Integrations , then click Google Assistant .
- In the modal window that appears, enable Auto-preview changes and click Test to open the Actions simulator.
- In the simulator, enter
Talk to my test appto test the sample!
Whenever users want to exit mid-conversation, they can say things like:
- "exit"
- "cancel"
- "stop"
- "nevermind"
- "goodbye"
By default, the Assistant exits your conversation and plays an earcon.
To override this behavior, you can opt-in to receiving one last request that you
can use to cleanup your fulfillment logic and respond to the user one last time.
Your final response must be a single simple response
with a 60-character limit on its textToSpeech
and displayText
values.
The maximum execution time allowed for conversation exit requests is 2 seconds; if no response is received, the conversation will end with the default exit earcon. If your custom cancel response fails (due to exceeding character limit, improper response type, etc) the conversation will also end with the default exit earcon.
Dialogflow
To receive conversation exit events:
- In the left navigation, click the +icon by the Intentsmenu item.
- Give the intent a name (like
Exit Conversation) and click on the Eventssection. - Enter
actions_intent_CANCELin the Add eventfield. - Either specify a response under Responseor set up your own response for this intent in your webhook code.
- Enable Set this intent as end of conversation.
- Click Save.
- In the left navigation, click Integrations.
- Choose Google Assistantand click Update draft, then Testto make sure the changes are reflected in your project.
When a user requests a conversation exit, the intent you created is triggered and your response is returned to the user. For example, here's some fulfillment code that uses the client library to handle a cancel intent and return a response.
Node.js
const { dialogflow } = require ( 'actions-on-google' ); const functions = require ( 'firebase-functions' ); const app = dialogflow ({ debug : true }); app . intent ( 'Exit Conversation' , ( conv ) = > { conv . close ( `Okay, talk to you next time!` ); }); exports . dialogflowFirebaseFulfillment = functions . https . onRequest ( app );
Java
package com.example ; import com.google.actions.api.ActionRequest ; import com.google.actions.api.ActionResponse ; import com.google.actions.api.DialogflowApp ; import com.google.actions.api.ForIntent ; import com.google.actions.api.response.ResponseBuilder ; public class MyActionsApp extends DialogflowApp { @ForIntent ( "Exit Conversation" ) public ActionResponse exit ( ActionRequest request ) { ResponseBuilder responseBuilder = getResponseBuilder ( request ); responseBuilder . add ( "Okay, talk to you next time!" ); responseBuilder . endConversation (); return responseBuilder . build (); } }
Request JSON
Note that the JSON below describes a webhook request.
{ "responseId" : "e0c9d47f-aa99-4d03-bd48-a64c79e9c2a2-712767ed" , "queryResult" : { "queryText" : "actions_intent_CANCEL" , "parameters" : {}, "allRequiredParamsPresent" : true , "fulfillmentText" : "Webhook failed for intent: Exit Conversation" , "fulfillmentMessages" : [ { "text" : { "text" : [ "Webhook failed for intent: Exit Conversation" ] } } ], "outputContexts" : [ { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_audio_output" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_media_response_audio" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_account_linking" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_screen_output" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_web_browser" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/google_assistant_input_type_keyboard" }, { "name" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_intent_cancel" } ], "intent" : { "name" : "projects/df-exits-kohler/agent/intents/b506991f-ad7a-4c4b-8adc-5e6c62727381" , "displayName" : "Exit Conversation" }, "intentDetectionConfidence" : 1 , "languageCode" : "en" }, "originalDetectIntentRequest" : { "source" : "google" , "version" : "2" , "payload" : { "user" : { "locale" : "en-US" , "userVerificationStatus" : "VERIFIED" }, "conversation" : { "conversationId" : "ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0" , "type" : "ACTIVE" , "conversationToken" : "[]" }, "inputs" : [ { "intent" : "actions.intent.CANCEL" , "rawInputs" : [ { "inputType" : "KEYBOARD" , "query" : "cancel" } ] } ], "surface" : { "capabilities" : [ { "name" : "actions.capability.AUDIO_OUTPUT" }, { "name" : "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name" : "actions.capability.ACCOUNT_LINKING" }, { "name" : "actions.capability.SCREEN_OUTPUT" }, { "name" : "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces" : [ { "capabilities" : [ { "name" : "actions.capability.SCREEN_OUTPUT" }, { "name" : "actions.capability.WEB_BROWSER" }, { "name" : "actions.capability.AUDIO_OUTPUT" } ] } ] } }, "session" : "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0" }
Response JSON
Note that the JSON below describes a webhook response.
{ "payload" : { "google" : { "expectUserResponse" : false , "richResponse" : { "items" : [ { "simpleResponse" : { "textToSpeech" : "Okay, talk to you next time!" } } ] } } } }
Actions SDK
To receive conversation exit intents:
-
In a
conversationsobject inside your action package, declare that you want to receive theactions.intent.CANCELintent whenever a user wants to exit mid-conversation.{ "actions" : [ { "description" : "Default Welcome Intent" , "name" : "MAIN" , "fulfillment" : { "conversationName" : "conversation_1" }, "intent" : { "name" : "actions.intent.MAIN" } } ], "conversations" : { "conversation_1" : { "name" : "conversation_1" , "url" : "YOUR_ENDPOINT_URL" , "inDialogIntents" : [ { "name" : "actions.intent.CANCEL" } ] } } }
-
When you receive a request with the
actions.intent.CANCELintent, clean up any fulfillment logic that you'd like and return an appropriate exit phrase to the user. For example, here's some fulfillment code that uses the client library to handle a cancel intent.Node.js
const { actionssdk } = require ( 'actions-on-google' ); const functions = require ( 'firebase-functions' ); const app = actionssdk ({ debug : true }); app . intent ( 'actions.intent.MAIN' , ( conv ) = > { conv . ask ( `Hi! Try saying 'exit' or 'cancel'` ); }); app . intent ( 'actions.intent.TEXT' , ( conv , input ) = > { conv . ask ( `You said ${ input } ` ); conv . ask ( `Try saying 'exit' or 'cancel'` ); }); app . intent ( 'actions.intent.CANCEL' , ( conv ) = > { conv . close ( `Okay, talk to you next time!` ); }); exports . dialogflowFirebaseFulfillment = functions . https . onRequest ( app );
Java
package com.example ; import com.google.actions.api.ActionRequest ; import com.google.actions.api.ActionResponse ; import com.google.actions.api.ActionsSdkApp ; import com.google.actions.api.ConstantsKt ; import com.google.actions.api.ForIntent ; import com.google.actions.api.response.ResponseBuilder ; import com.google.actions.api.response.helperintent.Confirmation ; import com.google.actions.api.response.helperintent.DateTimePrompt ; import com.google.actions.api.response.helperintent.Permission ; import com.google.actions.api.response.helperintent.Place ; import com.google.api.services.actions_fulfillment.v2.model.DateTime ; import com.google.api.services.actions_fulfillment.v2.model.Location ; public class MyActionsApp extends ActionsSdkApp { @ForIntent ( "actions.intent.MAIN" ) public ActionResponse welcome ( ActionRequest request ) { ResponseBuilder responseBuilder = getResponseBuilder ( request ); responseBuilder . add ( "Hi! Try saying 'exit' or 'cancel'" ); return responseBuilder . build (); } @ForIntent ( "actions.intent.TEXT" ) public ActionResponse fallback ( ActionRequest request ) { ResponseBuilder responseBuilder = getResponseBuilder ( request ); responseBuilder . add ( "You said " + request . getRawInput (). getQuery ()); responseBuilder . add ( "Try saying 'exit' or 'cancel'" ); return responseBuilder . build (); } @ForIntent ( "actions.intent.CANCEL" ) public ActionResponse exit ( ActionRequest request ) { ResponseBuilder responseBuilder = getResponseBuilder ( request ); responseBuilder . add ( "Okay, talk to you next time!" ); responseBuilder . endConversation (); return responseBuilder . build (); } }
Request JSON
Note that the JSON below describes a webhook request.
{ "user" : { "locale" : "en-US" , "userVerificationStatus" : "VERIFIED" }, "conversation" : { "conversationId" : "ABwppHEtH6XptryyLGWDBOVnLgy8EkOclTPETd4lcLh_f6ghQAzzg0seUuq3YocyFT8B17N6AGD6YPPjQw5CXBM" , "type" : "NEW" }, "inputs" : [ { "intent" : "actions.intent.CANCEL" , "rawInputs" : [ { "inputType" : "KEYBOARD" , "query" : "exit" } ] } ], "surface" : { "capabilities" : [ { "name" : "actions.capability.SCREEN_OUTPUT" }, { "name" : "actions.capability.ACCOUNT_LINKING" }, { "name" : "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name" : "actions.capability.AUDIO_OUTPUT" }, { "name" : "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces" : [ { "capabilities" : [ { "name" : "actions.capability.AUDIO_OUTPUT" }, { "name" : "actions.capability.SCREEN_OUTPUT" }, { "name" : "actions.capability.WEB_BROWSER" } ] } ] }
Response JSON
Note that the JSON below describes a webhook response.
{ "expectUserResponse" : false , "finalResponse" : { "richResponse" : { "items" : [ { "simpleResponse" : { "textToSpeech" : "Okay, talk to you next time!" } } ] } } }
