Connectblog-icon
    rss_feed mail

    The GFiber blog is your home for GFiber news and updates

    Multi-gig has been big news for awhile , but until now multi-gig internet has largely been a wired-only club. Customers could get from 2 to 20 gigabit speeds into the home, but unless you ran an Ethernet cable through your walls, you couldn't actually capitalize on all that speed throughout the entire home.

    Now, that’s history. The GFiber Multi-Gig Wi-Fi 7 Router delivers our best Wi-Fi ever— now included with our Home 3 Gig and Edge 8 Gig products at no extra cost. 

    Thumbnail
    Meet the custom-engineered GFiber Wi-Fi 7 Router. Designed to push our network to the limit with a 10 Gig port and wireless speeds over 3 Gbps, this premium hardware now comes standard with Home 3 Gig and Edge 8 Gig plans at no extra cost.
    Read More

    When GFiber first brought gigabit speed to Kansas City in 2012, we didn’t just offer a faster internet connection; we established a new benchmark for what you should expect from your internet service provider. 


    Today, we’re doing it again. We’re thrilled to announce that Des Moines is officially our first market where multi-gig internet is the standard, and we’re rolling it out to customers at the same prices we’ve always had (in fact, some customers will be paying less per month!). At the same time, we are also leveling up our highest speed  products to Wi-Fi 7, our most powerful Wi-Fi ever. This isn't just about more speed; it’s about continuing to create and add value, not just for the newest customers, but those that have always had GFiber. In fact, many of our existing customers woke up this morning to up to 3x higher speeds for the same price they’ve been paying, without having to do anything (and with just a click of the button on our side).


    More speed. Same price.


    At GFiber, we take immense pride in knowing our customers love … not like … LOVE their GFiber service . We’re in this relationship for the long haul and we know that to keep love like that going we have to keep investing in our relationship—surprising, delighting, and growing to flex and meet changing needs. So, starting with Des Moines, we’re leveling up our lifestyle products without changing the prices:


    • Core 1 Gig becomes Core 3 Gig ($70/month): 3x the symmetrical speed of our original internet and still the same price since 2012.

    • Home 3 Gig becomes Home 5 Gig ($100/month): Two more gigs of symmetrical speed plus the GFiber Multi-Gig Wi-Fi 7 Router with our best Wi-Fi ever.

    • Edge 8 Gig ($150/month): Multi-gig gets supercharged with the new GFiber Multi-Gig Wi-Fi 7 Router. 


    Thumbnail


    Additionally, the debut of these Home 5 Gig and Edge 8 Gig products come with the new GFiber Multi-Gig Wi-Fi 7 Router included so you can take advantage of the smartest traffic handling, best security, and multi-gig speeds even over wireless throughout your home . This isn’t an add-on; it’s GFiber’s new standard with a 10 Gig port plus three additional multi-gig ports, it’s built to handle more devices simultaneously —  imagine wired speed and quality without the wires.

    Read More


    Thumbnail

    If you’ve ever tried to build a “smart community,” you know how complicated it can get. One

    vendor for locks. Another for smart devices. Another for internet. Multiple contracts, massive

    upfront costs, and when something breaks, the finger-pointing begins.

    Read More

    The Game Day Difference

    Game day. For millions of people, it's about the excitement, the big plays, and the drama unfolding on the field (or for most of us, on the screen). For our teams at GFiber, it's a real-world test of everything we've built. The traffic from major live events, like the September 5 NFL game in São Paulo , isn't like a normal day's usage. We anticipated this sudden surge and were ready.
    Thumbnail
    YouTube Official Blog: A record-breaking debut for the NFL on YouTube

    This is where the GFiber difference comes in. We’re not just building for peak speed tests. We’re building a network that can handle the unpredictable, high-stakes moments that matter most to our customers. And we're doing it with some smart, behind-the-scenes engineering.
    Read More

    This installment of our Connected by GFiber series features Little Explorers, a children’s play cafe in Kansas City, MO. GFiber’s reliable internet helps provide a connected gathering space for families to explore and unwind.

    In the heart of Kansas City, Missouri, Little Explorers is more than just a children’s play cafe; it’s a community hub. For us, reliable internet isn't a luxury—it's the backbone of our mission to create a truly accessible gathering space for families.


    The idea for Little Explorers was born out of personal need. Whenever I wanted to take my daughter to do anything fun, we’d have to drive 30 minutes out. I wanted to create something for our kids to do that is on the bus line, is accessible for people that don’t have cars, and is minutes from everything in Kansas City.


    Thumbnail


    Read More

    Our small business blog series, Connected by GFiber, continues! This time we’re featuring Peter Ghali, owner of CrossFit Coordinate in Cary, North Carolina, who shares how GFiber’s high-speed reliable internet solved his connectivity challenges, keeping his community connected and allowing him to truly provide a seamless experience for his members. When I purchased CrossFit Coordinate in 2021, I faced a problem: GFiber wasn't available at our location. I had acquired more than a gym. I'd bought a 24/7 fitness community in Cary, North Carolina, where every door lock, workout display, body composition scan, and playlist depended on reliable connectivity. As a tech-savvy entrepreneur, I knew exactly what I needed: fast and reliable fiber built for the future. But I couldn't get it initially. This is the story of how CrossFit Coordinate evolved, and how GFiber high-speed internet powers everything we do today.

    At CrossFit Coordinate, our motto is "where community and fitness intersect." We serve primarily adults in their 30s and 40s, but members range from 12 to 77! These are people who care about their fitness and value being part of something bigger than themselves. We’re not talking about 23-year-old college athletes in peak condition; it’s 45-year-old soccer moms with two kids, professionals hitting 50, and everyone in between.

    Thumbnail

    Our approach is different. We're not in the business of selling memberships. What we're selling is accountability, coaching, and a personalized experience. We provide results through small classes, personal training, nutrition coaching, community activities like ladies' nights, guys' nights, and even a doughnut and beer mile competition! The social aspect is crucial because when your friends are coming to class, it encourages you to show up too. We've built a community of members creating an environment where nobody feels different or out of place. 

    The Internet Infrastructure Challenge

    Here's what you may not have considered about modern fitness facilities: internet connectivity underlies almost everything we do. We offer 24/7 access, which means members can come in whenever they want, but those doors only unlock when our internet-connected system is working. We stream music during every class. Our large computer screen displays workouts that members engage with throughout their sessions.

    Our body composition testing machine requires a stable internet connection for results to be immediately shared. 

    When I acquired CrossFit Coordinate, it was running on DSL service. The reliability was poor, and the cost was high. 

    Determined to improve our service, I went through considerable effort to get coaxial service installed. The building permissions, the coordination, the setup — it was all a significant undertaking. Initially, I was optimistic. The service cost less than DSL and seemed faster.

    But then came the rain.

    Every time we had heavy rainfall, our internet connection went down. For a 24/7 gym, this was catastrophic. Picture this: someone wakes up at 4:30 a.m. to work out at 5 a.m., drives to the gym, and discovers they can't get in because the internet is down and the doors won't unlock. They're going to text me, and often I'd have to drive over and manually let them in.

    The reliability issues affected our classes too. If coaches couldn't display the workout on screen because the internet was down, how would class participants know what to do? Without music streaming, people were working out without their motivating music.

    When I learned that GFiber was available in our area, I didn't hesitate. The difference has been remarkable! Since installing GFiber, we've had virtually zero connectivity issues. The Wi-Fi reaches every part of our 5,000-square-foot facility, without any extenders or additional equipment. Members can connect their devices to stream their own music on our speakers, kids can use iPads while parents work out, and our business operations run seamlessly.



    The reliability supports everything from virtual nutrition coaching sessions (we work with clients as far away as California) to our marketing and sales processes. When prospective members visit, they need internet access to view our programs and complete their purchase process. Our social media presence, member management software, and all our digital tools depend on consistent connectivity.

    What we don't need is excessive bandwidth; we typically use 400-500 megabits per second, which is more than sufficient for streaming music, basic browsing, and supporting 3-5 concurrent users during peak times. What we absolutely require is reliability.

    GFiber has delivered that reliability at a price point lower than what we were paying our previous provider. In fact, when that competitor calls trying to win us back, I tell them point-blank: if their service were free, I would never switch back.

    The Bottom Line for Fitness Businesses

    For any small business owner, understand that internet connectivity isn't optional anymore. It's foundational infrastructure. Whether you're running 24/7 access, streaming content, managing customer data, or building community through digital engagement, your internet service must be reliable.



    At CrossFit Coordinate, we've proven that with the right community focus and reliable infrastructure, you can build something special. We have more than 100 five-star Google reviews and countless success stories through our combined fitness and nutrition programs.

    If you're in the Cary and Apex, NC  area and looking for a fitness community that will hold you accountable and deliver results, we'd love to have you visit. And if you're a fellow gym owner struggling with internet reliability, consider making the switch to GFiber. Your members and your business will thank you.

    Posted by Peter Ghali, Owner/Coach, Crossfit Coordinate



    Ready to discover where community and fitness intersect? Learn more about CrossFit Coordinate and our programs, including remote nutrition coaching available nationwide.
    Read More

    When reliability meets affordability, small businesses thrive

    An unexpected crisis struck Office Ours just three days after opening their Garner location. The co-working provider's internet went down for 36 hours, leaving their new tenants stranded without connectivity.

    "Here we are, a day into the outage, and we still can't get anyone from our internet provider to tell us when it'll be fixed," recalls Ryan Rangel, Office Ours founder and president. "We had maybe 10 people who had just moved in and were paying us rent to provide them a good office environment. I called continuously for all 36 hours and for the whole outage no one could tell me when it would come back online."

    Thumbnail

    That moment made it clear: for small business owners, internet connectivity isn't just a service, it's the lifeline that keeps operations running smoothly. That lifeline needed to be stronger than ever to support 150+ businesses – ranging from massage therapists to counselors to IT startups – across four Raleigh-area locations and one in nearby Sanford, North Carolina.

    Read More

    When Mattie Bush started Amelia’s Flower Truck out of a vintage flower truck in 2014, she had no idea it would become one of Nashville’s most well loved small businesses. What started as a single flower truck in 2014 has grown into a beloved local brand with multiple trucks, brick-and-mortar shops, and a loyal community of flower lovers and now the newest addition— a flower-forward cocktail bar called Pont-Neuf.

    Thumbnail

    Mattie describes her first flower truck as “a way to bring a little joy into people’s everyday routines.” Since then, Amelia’s has become a Nashville go-to for everything from casual messages to full-on event florals.

    Now with Pont-Neuf, Mattie, with her husband and business partner Taylor,  is turning that joy into something even bigger — an experience.

    “We eloped in Paris and had our rehearsal gathering at the oldest flower shop in the city,” she says. “Pont-Neuf was our way of bringing that feeling of magic and beauty back to Nashville.”

    Every arrangement at Pont-Neuf is intentional, and the space hums with soft music, warm lighting, and seasonal bloom decor. “People walk in and say, ‘I didn’t even know I needed this vibe until right now.’ That’s the best compliment,” Mattie laughs.

    So what does the internet have to do with flowers? Well, more than you might expect.


    “Everything runs on it,” Mattie says. “Our POS system, the music, inventory—it’s all digital. And when we had spotty internet before, it created real stress. Would the payment go through? Would the vibe cut out?”

    Now, with GFiber, the stress is gone. “We haven’t had to call support once. That kind of peace of mind is everything when you’re running a business with lots of moving parts.”

    For small business owners, we know that "it works" isn't a luxury—it’s a necessity. That’s why we built our internet to be fast and reliable. Whether you're serving craft cocktails under beautiful florals or running spreadsheets from your kitchen table, we’re here for it.


    Nashville has creative, entrepreneurial people who hustle hard to do what they love and they are proud to show it. And we’re here to support that— not just with great internet, but with real community partnerships.


    As we continue to grow across Nashville, we’re not just laying fiber—we’re planting seeds for something bigger.

    If you’re a small business owner in Nashville, we’ve got you covered with internet that just works—so you can focus on doing what you love. Check out our offerings at https://fiber.google.com/business. 

    Posted by: Brooke Shomaker, Sr. Brand Manager
    Read More

    At GFiber, we’re determined to stay ahead of what’s next, especially when it has the potential to make our customers’ experience better. This year, we rolled out new lifestyle-based internet products to customers across the vast majority of our cities. And last week, we successfully demoed a new capability with Nokia that pushes the boundaries of possibility for the customer experience: network slicing.


    So what is network slicing? 

    TLDR: it gives us the ability to carve up a customer’s home network into different “lanes,” each optimized for a specific use. 

    In our GFiber Labs demo, we used gaming as the test scenario. We ran two gaming consoles next to each other and injected congestion into the network with the lab’s traffic generator. Predictably, things fell apart: lag, stuttering, pixelation.* Then we carved out a dedicated lane (a “slice”) in the network that reserved bandwidth just for  gaming traffic. The result: the driving game demo went from jittery and glitchy to smooth and responsive. 

    This was a foundational test. And it worked.

    In the long-term, this could truly change how home internet works, especially when it’s driven by the customer. Today’s one-size-fits-all connections treat all traffic the same. But we know not everyone uses the internet the same way: gamers care about latency, remote workers need video stability, home businesses rely on solid uptime and security, and, we can see a future where applications (AI, VR, etc.) may require next-level performance. Network slicing could be how we level up network performance.  

    Network slicing opens the door to something new: the ability for customers to tailor their connection to the categories of Internet use that matter most in their home. It’s not about prioritizing traffic behind the scenes, it’s about giving you more control, more flexibility, and more ways to get the performance you need, when you need it. And with GFiber, it will always be in service of giving customers more control, without compromising our commitment to an open, unrestricted internet.

    There’s also potential for something called “transactional slices.” These would spin up automatically, just for a few seconds, to keep things like financial logins secure. For example, connecting you directly to a service like your bank without routing traffic across the broader internet. You wouldn’t even notice it happening, but it could add meaningful peace of mind.

    Network slicing is the next logical step in how we think about GFiber service — especially our lifestyle products like Core, Home, and Edge , built to meet the needs of customers’ unique internet lifestyles. Those products are designed to better match the way people live and work. Network slicing takes that a step further: adding real-time customization and control at the network level.

    While we’re very excited about the possibilities here, there are few things that have to happen before we roll out network slicing across our network. Automation is a key piece of the puzzle. We’ll be diving deeper with Nokia later this year to explore how we can bring some of these ideas to life. This kind of innovation is exactly what GFiber Labs was built for and we’re excited about potentially leveling up the GFiber customer experience — again.

    Stay tuned.

    Posted by Nick Saporito, Head of Product







    * Want to see how GFiber delivers a seamless gaming experience? Check out real-world stories and pro tips in our gaming FAQ .
    Read More

    At GFiber, we’re always looking for ways to make fast, reliable internet even easier to use. That’s why we redesigned the GFiber App — to simplify how customers set up service, manage devices, and keep tabs on their network. The latest version is now live, and customers can download or update the app to get started.
    Thumbnail

    We’ve updated the user interface for a more intuitive experience that clearly reflects our commitment to simplicity and reliability. We've also introduced several new features, such as: 


    greater visibility into home network performance, smarter device management, enhanced troubleshooting, and chat, content and video call support for customers
    The app's redesign was shaped by customer feedback from user research and usability studies, which focused on making it easier, more intuitive, and delightful to use.

    Redesigned for a smarter experience

    We gave the GFiber App a fresh look and feel — one that better reflects our brand and makes everyday tasks simpler. Based on customer feedback, we added new features like video support, enhanced troubleshooting, and more visibility into network performance.

    • Streamlined navigation: A cleaner layout makes it easy to find what you need.
    • Smarter tools: Run speed tests, manage devices, and get help with just a few taps.
    • Helpful insights: Diagnostic tools and support options are more intuitive and actionable.


     Bringing key features front and center

    The redesigned app also makes it easier to find and access some of the most impactful features introduced over the past year. These tools not only improve internet performance but also provide greater transparency and control.

    From sign-up to service



    The GFiber App acts as a companion for a smooth setup experience right from day one. For in-home installs, technicians can help set up the app to optimize network performance. For customers who self-install, the app provides step-by-step guidance through every stage of the process — making setup simple and reliable, no matter how they get online.

    Technician Tracker

    Once the technician is en route, customers can see the location and ETA, making service appointments more predictable.


    Network Health 


    Customers using supported GFiber routers can now access the Network Health feature, which provides a real-time assessment of speed, coverage, and overall performance. They’ll also get actionable recommendations for optimizing their connection.

    TechSee


    Live video support gives customers the option to allow our customer support agents see connection issues in real-time and provide troubleshooting help without an in-person visit. 

    Speed Test

    The app now provides more details about your connection, distinguishing between: 
    • Speed to your home (wired test): Measures the speed from the GFiber network to your router (available on select devices).
    • Speed to your device (wireless test): Measures the speed from your router to your phone.
    With these two tests, customers can see not just how fast your GFiber connection is, but also how their Wi-Fi network is performing – helping them optimize for the best experience.

    Device Management 

    For customers with a GFiber Wi-Fi 6E router — included with all new GFiber lifestyle products  (Core, Home, and Edge)  — the GFiber App provides a clear view of network activity and options to personalize settings, giving them greater control over how they use their internet.
    • See what’s connected: Check which devices are using your internet and view their Wi-Fi signal strength in real-time.
    • Custom naming and grouping: Devices can be organized easily by what’s important to you (like kids’ devices or type of device). 
    • Pause schedules and access controls: Internet access can be scheduled or paused for individual devices or groups of devices as needed.
    • Stronger security: Unknown devices can be easily blocked.
    And this is just the beginning! The GFiber App is the center of our approach to make internet management simple and seamless for customers, and we’ll continue investing in ways to improve and evolve that experience.  

    Posted by Sanjay Chatterjee, Head of Digital


    Read More

    At GFiber, we’ve been pushing the boundaries of what’s possible with internet connectivity going back to 2010. So when we had the opportunity to test a promising new technology from Taara – a recent spinout from X, Alphabet’s moonshot factory – we jumped at the chance.

    Taara uses wireless optical communication to transmit data through the air, delivering fiber-like speeds without the need for cables. It’s a game-changer for places where traditional fiber installation is challenging like city centers, remote communities, crowded events, and areas affected by network outages.

    To see how this technology performs in real-world conditions, we partnered with Taara for a proof-of-concept trial of its laser link, Taara Lightbridge, in San Francisco. Over four weeks, we tested a high-speed wireless link between two buildings, measuring its performance across a variety of weather conditions.

    Putting Taara to the Test
    The trial ran from November to December 2024, using a 4.5-mile laser link. We monitored everything from throughput and latency to environmental factors like wind and rain, capturing data with a network monitoring system, high-resolution cameras, and weather sensors.

    Thumbnail

    The results? Taara delivered a rock-solid 20 Gbps connection on clear days with ultra-low latency and zero packet loss – on par with the best wired networks. It also outperformed traditional millimeter and microwave radios in throughput.

    Key Takeaways
    • Speed & Stability: Throughout four weeks of testing, Taara provided a seamless high-speed connection on clear days and demonstrated resilience in challenging conditions, proving its ability to move serious amounts of data.
    • Network Flexibility: The system was quick to deploy and dismantle, making it an intriguing option for temporary or hard-to-reach locations.
    • Hybrid Potential: A planned microwave backup will help ensure a resilient connection, even in adverse weather conditions.
    Our pilot program provided valuable insights into how this cutting-edge technology performs in an urban environment. As Taara continues refining its approach, we’re excited to see how innovations like this could shape the future of connectivity.

    At GFiber, we believe in the power of innovation, collaboration, and bold ideas. Whether it’s delivering fast, reliable service over fiber or exploring new wireless solutions, we’re always looking for ways to bring better internet to more people.

    The journey to better, faster internet continues – stick around for more on what’s coming next!

    Posted by James Alexander, GFiber Network Engineer




    Read More

    UPDATE: As of May 9, GFiber’s new lifestyle products are now available in Kansas, Missouri, Texas, Nebraska, Iowa, and Colorado, as well as Utah, Idaho, Arizona, Alabama, Tennessee, and North Carolina. 

    GFiber started on the premise that symmetrical 1 Gig at an accessible price is a necessity. As the internet has become ever more central to our lives — in how we work and learn, how we buy and sell not just goods but ideas, how we connect with our family, our friends, our communities, and our world — and bandwidth demands have continued to grow, this has proven ever more true. And how we offer internet needs to evolve to meet customers where they are online. Because one thing is always true at GFiber — we’re working to build the internet we all want, and as the internet changes, our products will keep up.  We are looking beyond speed and price to build the products that make sense for our customers.  


    That’s why we’re rolling out a new suite of lifestyle-based products. As you may have heard , we’ve been piloting them in Tennessee and Alabama over the past couple of months, and today, we’re launching them in Arizona and North Carolina, with plans to make them available in other locations over the next month.

    These new products — Core 1 Gig, Home 3 Gig, and Edge 8 Gig — are great on speed (both up and down), as you would expect from GFiber. But, fast is just the beginning, these products were designed to ensure your home network ubiquitously meets the needs of your household’s unique internet lifestyle.  There’s a product for everyone whether you just need fast and reliable internet for the basics, or internet is the lifeblood of your home with multiple people using many devices and several smart home connections, or you need internet for a no-limit gaming experience.  
    Thumbnail


    And while we think these products do offer a lot in addition to symmetrical speeds, great service, and good value — including new features based on your product selection, like tailored wired connections where you need internet most, an app that automatically keeps score and helps maximize performance, an advanced router capable of powering your Wi-Fi needs in every corner of your home (with WiFi 6E), battery backup to keep you up and running even when your power is out, and an Uptime Guarantee — we’re just getting started. We’ll continue to deliver new ways to enhance and personalize the internet experience to serve your evolving needs, preferences and lifestyles.  

    Our new products are about finding the internet that fits you. Core 1 Gig is a premium product at a price that hasn’t changed since 2012 that makes it easy to set it and forget it. Home 3 Gig is built to meet the needs of today’s typical home, with multiple people working, learning, streaming, and anything else-ing simultaneously (at the same price as our previous 2 Gig plan). And Edge 8 Gig offers advanced tech capabilities at less than 2 cents per Mpbs (the best rate you’ll find on the market). But it’s not about just getting “more,” it’s about getting it right for you.

    GFiber will keep working to evolve products and give customers an experience that meets their needs, and anticipates and exceeds their internet dreams. Just as we’ve done since the beginning, we’re working to build the internet we’ve always wanted, no matter what your online life looks like. So the only question is - what’s your lifestyle?

    Posted by Liz Hsu, Head of Product




    Read More

    A year ago, GFiber Labs announced 20 Gig + Wi-Fi 7 at Network X in Paris, and just this summer, we went a step further, testing 50 Gig on our network in Kansas City . As 2024 Network X gets underway, we’re excited to continue our work towards 100 Gig with the publication of a white paper with Ciena on Optimizing Passive Optical Networks with Coherent Innovation . I’d like to say a special thank you to the peer reviewers, as always these types of projects are always a true collaboration and exemplify the kind of work we do at GFiber Labs.  


    Thumbnail


    This paper explores how 100G CPON could potentially future-proof fiber networks with consideration of growing demands for bandwidth and service, discussing the requirements and opportunities to make this technology a reality and to get it widely deployed. GFiber is committed to ensuring that our network anticipates consumer needs and is ready to support increased demand in advance. Understanding and exploring advanced PON technologies is a key piece of delivering on that promise. 


    The future of the internet is wildly exciting. GFiber Labs will continue to further the conversation and innovation around what’s next for internet and how we can bring these opportunities to life to make the internet better for everyone. 


    Posted by Hani Elmaky, Head of Network Planning & Engineering



    Read More

    At GFiber, we are committed to providing you with a great internet experience at every point in the network, both outside and inside your home. You should have access to quality internet anywhere in your home, not just in certain areas. Having a strong Wi-Fi signal throughout your home is important for seamless browsing, streaming, gaming, and working. If you’ve ever dealt with dead zones or slow speeds, you know the struggle. Mesh extenders can be a game changer by boosting your signal and expanding your coverage. Let's dive into what they are, how they work, and why you might need one. (For GFiber customers, our plans come with GFiber Wi-Fi 6E Mesh Extenders included at no extra cost.) 

    Thumbnail

    How Mesh Extenders work

    Mesh extenders strengthen your home network by capturing the Wi-Fi signal from your router and sharing it in hard-to-reach spots. They create additional access points in your home, expanding your network’s reach. This is especially helpful when your router’s signal can’t cover every room or area, which can happen for many reasons, like if you have thicker walls, several floors or the home is more spread out.

    Setting up your mesh extenders

    A mesh extender can be added to your network in just a few simple steps

    • Connect the mesh extender’s adapter to a power source.
    • Connect the mesh extender to the router using the ethernet cables. 
    • Wait for the blinking white status light to turn green on the mesh extender. (The green status color means the mesh extender is now paired to your router). 
    The GFiber App can also help you pair the router and mesh extender, easily find the best spot for your mesh extenders and also check your mesh extender’s internet connectivity, speed, and coverage with the app’s Network Health feature. If eligible (not all routers are compatible) to use Network Health, you can tap on “Show my network’s health” and it will run a test and score the spot either excellent, good, or poor. If the signal isn’t quite as strong as you’d like it to be, you can adjust the extender’s position for optimal coverage.

    Placement matters
















    Once the mesh extender is connected to the network, you need to find the perfect spot for your mesh extender, which is key to a strong Wi-Fi signal. The sweet spot is usually halfway between your router and the area with poor Wi-Fi coverage. 

    Start by placing the first mesh extender no more than one or two rooms away from the router and close to the area with weak coverage, ideally 5-10 feet high and away from obstructions like walls and furniture. Pro Tip: Placing the extender in the dead zone won’t work, since the mesh extender needs a strong signal from the Router to be effective. 

    If you have a large home with multiple dead spots, you can add additional mesh extenders. Remember, thick walls and materials like concrete and metal can interfere with the signal, so place your mesh extenders carefully. 

    Some additional things to consider 

    Each extender adds to the network’s workload. While mesh extenders are generally better than traditional repeaters, too many Mesh Extenders close to each other can actually slow your Wi-Fi down and lead to lag, interference, and other annoying issues. Plus, managing a large number of extenders can be a headache if you need to troubleshoot issues or tweak your network settings.

    Also, you’ll need to make sure your mesh extenders are compatible with your router. For GFiber customers using the GFiber provided router, the included mesh extenders will work with your system, but you can also use your own compatible multi-gig router. Just make sure you get mesh extenders that are compatible with your particular router.

    Mesh extenders are a great way to expand your home’s Wi-Fi coverage and performance by eliminating dead zones and improving your online experience.  If you’d like more information or still have questions, head over to our GFiber Help page or contact us.

    Posted by Ishan Patel, Product Manager




    Read More

    When we launched GFiber Labs last fall , we asked some big questions designed to help us meet the audacious goal of figuring out what’s possible for the internet and what tomorrow’s internet experience should be. While we don’t have all the answers, one certainty is that tomorrow’s internet will need to be faster. Which is why GFiber Labs is on a journey to push speeds to 100 Gig and beyond. Delivering 20 Gig symmetrical speeds was the first stop in pursuing that goal, but journeys are made by next steps. And we recently took that step in our hometown of Kansas City.

    Thumbnail

    For the first time ever, GFiber Labs, using Nokia’s technology, tested 50 Gig on a live network. We put Nokia’s 50G PON technology to the test in one of our KC fiber huts (where we house our network equipment):



    GFiber’s philosophy when it comes to our network is that all our customers should have access to the latest technology — whether they’re in the first neighborhood we served in Kansas City or in our newest construction areas in our most recently launched city of Omaha and everywhere in between. That’s why we’ve upgraded our network holistically to XGS-PON wherever possible, enabling 8 Gig speeds and above in all our cities. We are already seeing high interest in our multigig products. And it’s why we’re now working to deploy Nokia 25G PON in all of our markets by the end of the year, so that we can extend access to GFiber Lab’s 20 Gig plan. We already have customers putting this new level of service to the test in North Carolina’s Triangle, and we’re adding new customers to the early access program in select markets. 

    So when we start testing new technologies, like 50G PON, you know that it’s more than just an experiment or fun stunt for our engineers to geek out over (although, believe me, we did that too!). GFiber sees a future where the internet must meet the demands of increasing users, devices, and bandwidth hungry applications, including immersive video streaming, virtual and augmented reality experiences, artificial intelligence integration into everyday life, and quantum computing. Multigig is already the new norm. But to meet the challenge of this connected future, we are preparing to further densify our network so when bandwidth needs inevitably multiply, we’ll be ready. We are building a state-of-the-art network and we always want to stay ahead of demand when it comes to our infrastructure. 50G PON has the advantage of co-existing with XGS-PON and 25G PON to make the technology transition easier, which may make it the solution for the future.  

    These technologies don’t just mean we can deliver benchmark speeds to the home, they ensure our network is reliable and can meet fluctuations in demand. . .say when a certain hometown team goes to that big game in February, EVERY February. GFiber Labs is working to make sure that customers get the experience they deserve at every point of their service — the fastest speeds to the home, using the latest Wi-Fi technology to take advantage of those speed inside and even outside the home, and making sure all of that is supported by a network that fixes problems before they even occur. 

    A customer experience that changes the way we think about internet - that’s what GFiber has always strived to deliver, and as internet needs evolve, we aim to continue to meet that challenge for our customers. Testing 50 Gig brings us one step closer to tomorrow. The journey continues.

    Posted by Liz Hsu, Senior Director, Product & Billing



    Read More
    Create a Mobile Website
    View Site in Mobile | Classic
    Share by: