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If you sign up for Workspace from Gmail on Android, you can’t switch editions. Instead, cancel your subscription in Google Play and then sign up for a different edition on the web.
To upgrade from the legacy free edition of G Suite, go here instead .
You can transition your G Suite or Google Workspace subscription to Business Plus edition.
What to know before you switch editions
- Everyone in your organization gets the same subscription. For example, you can’t transition some users to Business Plus while others keep using the Business Standard edition.
- If you’re upgrading and your current subscription is on the Annual/Fixed-Term Plan with yearly payments, you can switch only to the Annual/Fixed-Term Plan with monthly payments. After you switch, you get a prorated credit for any remaining yearly subscription balance.
- Only organizations with 300 or fewer users can switch from an Enterprise edition to a Business edition.
- If you switch editions during your free trial, any unused days apply to your new subscription. For example, if you switch editions on the 10th day of your free trial, the last 4 days of the free trial apply to the new subscription.
- If you downgrade your edition and lose a feature, such as data loss prevention (DLP) or Google Vault, you can get the feature back if you upgrade within 51 days. Otherwise, you need to wait at least 85 days to upgrade to an edition with the feature.
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If you’re on the Annual/Fixed-Term Plan, you can downgrade editions only after you Switch from Annual/Fixed-Term to Flexible Plan .
What features will I lose?
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Sign in to compare features
If you're already an administrator for a G Suite or Google Workspace account, sign in now to compare features across available editions: Sign in to your account (doesn't end in gmail.com).
What to do before you switch
Upgrade to Business Plus
Supported editions: Frontline Starter, Business Starter and Business Standard, Enterprise Starter, all G Suite editions
To upgrade from Frontline Standard or Frontline Plus, contact Google Sales .
- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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Go to Menu
Billing > Buy or upgrade .
Requires having the Billing Management administrator privilege .
- Next to the edition that you want to switch to, click Upgrade or Switch.
- Review the impact that this change will have and click Next.
- If your current subscription is on the Flexible Plan, select a payment plan for your new subscription:
- Flexible plan—No long-term commitment, pay for the users that you have each month, and add or remove users as needed.
- Annual plan (monthly payment)—Requires a one-year contract. Pay a monthly user commitment and add users as needed. To increase the number of users, for Total users, enter a new number. The Annual Plan isn’t available when you downgrade to a lower-level edition.
- If your current subscription is on the Annual Plan (yearly or monthly payments), select Annual plan (monthly payment)as the payment plan for your new subscription.
- (Optional) To add a promotional code, for Flexible plan, click Add promotion codeand enter the code.
- Click Checkout Place Order.
Downgrade to Business Plus
Supported editions: Enterprise Standard and Enterprise Plus, Enterprise Essentials and Enterprise Essentials Plus
- Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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Go to Menu
Billing > Subscriptions .
Requires having the Billing Management administrator privilege .
- Click your subscriptionMore Downgradethe edition you want to switch to.
- Review the impact that this change will have and click Next.
- If your current subscription is on the Flexible Plan, select a payment plan for your new subscription:
- Flexible plan—No long-term commitment, pay for the users that you have each month, and add or remove users as needed.
- Annual plan (monthly payment)—Requires a one-year contract. Pay a monthly user commitment and add users as needed. To increase the number of users, for Total users, enter a new number. The Annual Plan isn’t available when you downgrade to a lower-level edition.
- If your current subscription is on the Annual Plan (yearly or monthly payments), select Annual plan (monthly payment)as the payment plan for your new subscription.
- (Optional) To add a promotional code, for Flexible plan, click Add promotion codeand enter the code.
- Click Checkout Place Order.
(Optional) Set up data retention with Google Vault
You can preserve data in supported Google Workspace services indefinitely or delete it after a set time, as required by your organization's information governance policies. To learn more, go to Set up Vault for your organization .
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