You can get details about mobile devices, desktops, laptops, and their users in a few different places. Each location provides different information and action options, summarized in the following table.
Tip: To get automatic emails for mobile device management issues that require your attention, such as when a device is either compromised or reports suspicious activity, you can set up alerts. Learn more
What device information do you want?
Manage (wipe, block, approve) mobile devices for a specific user.
Inventory all devices (personal, company-owned) and endpoints that a user accessed their work account on. Depending on the management type, you can review:
- Device security settings
- Device properties
- User contact information
- Installed apps
Learn more (mobile)
Learn more (endpoint)
A list of company-owned devices
- Manage the inventory of company-owned devices
- View information about iOS device enrollment
- Access management and audit tools
View and approve devices that require admin approval to access your organization's data.
View and export time series data of active mobile devices and device users by platform.
Troubleshoot device issues. For example, you can learn what system events occurred on the device leading up to the issue. These events include the following:
- Operating system updates
- App installation, update, and removal
