View the licenses purchased, assigned, and used in your team or organization

View the licenses purchased, assigned, and used in your organization or team using the Licenses page in the AppSheet Admin Console.

Access the Licenses page

To access the Licenses page, do the following:

  1. Sign in to AppSheet .
  2. On the My Apps page, select Admin Console from your account profile drop-down.

    Select Admin Console in account profile

    Alternatively, from an Admin page, such as My account or My team, you can select  Admin > Admin Console in the top navigation.
  3. Select  Licensesin the left navigation.

The Licenses page opens.

Licenses page in the Admin Console

The Licenses page in the Admin Console allows you to do the following:

Data refreshes every 24 hours.
When app creators create public apps (apps that do not require sign-in), an email address is not collected. The only identifying information is the device id. These sign ins are represented as Guest- #######  (guest users).

View the license usage summary and warnings

At the top of the Licenses page, view the number of licenses purchased, assigned, and used for AppSheet Core, AppSheet Enterprise Plus, and User Pass subscriptions. 

If your organization has exceeded the number of licenses purchased or has users who have accessed apps without a sufficient license, you may see warnings. For more information, see About license warnings .

Note:License warnings are not shown to app creators or app users—warnings are only visible to admins. However, your AppSheet service may be interrupted after multiple consecutive months of unresolved license warnings. If service interruption becomes necessary, AppSheet will provide at least 30 days of advanced notice to admins.

See also:

The following table describes the categories displayed:

Category
Description
Used
Number of licenses (assigned or entitled) that have been used.
Purchased
Number of licenses purchased online.
Assigned/entitled

Number of AppSheet Core licenses:

Assigned
Number of licenses assigned to users with AppSheet Enterprise Plus or External User licenses.
Purchased offline
Number of licenses that were purchased from a seller or reseller offline.

View the licenses used

Select the Usedtab to view the licenses that have been used for the selected month.

Note:Reporting on the Used tab is historical. Any changes made to your subscription or to app sharing settings won't cause warnings to be removed until the following month. However, changes to license assignment or pooled licensing will take effect within 24 hours. 

Each list provides the following details:

User detail
Description
User name
Email address of the AppSheet account.

For accounts that are in your team or organization, click the user name to view details for the account .

Auth provider
Provider used to authenticate AppSheet sign-ins. See  Require sign-in: The Essentials .
Type
Type of user. Can be one of the following:
  • Internalwhen the user belongs to your team or organization
  • Externalwhen the user doesn't belong to your team or organization
Team
Team the AppSheet account belongs to. See  Define your team membership .
App role

Role of the AppSheet account. Can be one of the following:

  • Ownerwhen the AppSheet account owns at least one app (not as co-author)
  • Userwhen the AppSheet account is an app user or a co-author of one or more apps, but doesn't own any apps
Apps owned
Number of apps owned by the AppSheet account. Doesn't count apps for which the account is a co-author.
Apps used
Number of apps accessed by the AppSheet account in the last 30 days.
License used

Highest subscription required by any app accessed by the user in the last 30 days. 

Upgrade your subscription if the license used is a higher-level subscription than the license assigned. See also  How to determine if a subscription upgrade is required .
License count
Number of licenses consumed by the user.
Reason

Reason a particular licenses was used. Valid values include:

  • Enterprise Admin - An AppSheet amin consumes an AppSheet Enterprise license when they sign in at least once to the AppSheet Admin Console.
  • Enterprise app owner
  • Core app owner
  • Used Enterprise apps
  • Used Core apps
  • External user
  • Unauthenticated user
Last app usage

Date that this account last accessed an app.

View the licenses assigned

Select the Assignedtab to view the licenses assigned.

Note: Changes may take 24 hours to be reflected in the AppSheet Admin Console.


Each list provides the following details:

User detail
Description
User name
Email address of the AppSheet account.

For accounts that are in your team or organization, click the user name to view details for the account .

Auth provider
Provider used to authenticate AppSheet sign-ins. See  Require sign-in: The Essentials .
Team
Team the AppSheet account belongs to. See  Define your team membership .
Type
Type of user. Can be one of the following:
  • Internalwhen the user belongs to your team or organization
  • Externalwhen the user doesn't belong to your team or organization
App role

Role of the AppSheet account. Can be one of the following:

  • Ownerwhen the AppSheet account owns at least one app (not as co-author)
  • Userwhen the AppSheet account is an app user or a co-author of one or more apps, but doesn't own any apps
Apps owned
Number of apps owned by the AppSheet account. Doesn't count apps for which the account is a co-author.
Apps used
Number of apps accessed by the AppSheet account in the last 30 days.
License assigned

AppSheet license assigned to user.

Last app usage

Date that this account last accessed an app.

Download license information

Download license information for all accounts as a CSV file by selecting  More > Export CSV in the upper right corner of the main body of the page.

Why aren't all of the purchased licenses listed?

The AppSheet Admin Console provides information on the licenses purchased through Google Workspace, including AppSheet Core, AppSheet Enterprise Plus, and AppSheet External User.

Licenses might not be listed in the AppSheet Admin Console for the following reasons:

  • The license was purchased using either of the following methods:
    • Offline or from a reseller prior to June 2024
    • Through a consumer billing account on appsheet.com
  • The license was a legacy type (such as, AppSheet Business) and has been consolidated into AppSheet Enterprise Plus.

If you don't see the correct number of licenses purchased from Google Workspace or a reseller, click  Send feedback in the AppSheet Admin Console and report this to AppSheet.

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