Understand your Business Profile status for bulk uploads

Status

What it means

How to fix

Pending verification

The verification process has begun, but isn't finished.

Enter the verification PIN sent by email.

Unverified

For you to edit your Business Profile, Google must first verify it. If you make edits before your profile is verified, some edits may not appear.

Bulk verifications of 10 or more locations of the same business:

• On the top right of your dashboard, click Verify now.
• Learn more about bulk verification .

For a service area business or if you represent multiple businesses:

• Verify each location individually. To get started, click Verify now.
• Learn more about individual verification .

Verified

Your location is verified and shows up on Google, as it has passed quality checks. For more info, refer to the “Pending review” status .

You're all set. No action needed. Learn how to check whether your profile is live .

Published (with updates) or updates from Google

The location is published on Google Maps, and its details have been updated based on the latest information we’ve received. Keep your profile in sync with Google Maps. 

Click the location to approve or correct the Google updates. Learn more about Google updates .

Errors

The data you uploaded for the location contains one or more errors. You'll need to fix all errors before your data for the location is published to Maps. Learn more about errors .

Add the location back in your spreadsheet, upload the spreadsheet, and resolve the errors by following these steps .If you still have issues,  contact us .

Matches found

The data you uploaded for the location matches data for an existing location in Maps.

1. To confirm that your location matches the data in Maps, click Confirm location.
2. On the screen that appears:
   • Click Use this locationfor the Maps entry for your location.
   • Or, if you don’t see your location on the map, click Add location.

Access needed

The location has another verified owner on Google. Each location can only have one verified owner.

You have several options to resolve this issue. Learn more about resolving "Access needed."

Duplicate locations

The location you uploaded is a duplicate of a location that has already been verified.

Check the locations in your feed. If you find that the location is already in your account, remove it. Learn more about resolving duplicate locations .

Duplicate addresses

This location shares the same address as another location in your account.

Give the location a unique address or a unique store code. If you find the address or store code, remove it. Use store codes to differentiate locations that have the same address.

Missing store codes

This location is missing a store code. Store codes are required to ensure that changes are applied accurately to your account.

You can add store codes manually or include them in your next import. Learn more about missing store codes .

Pending review

The location is pending review. Google may also be reviewing an update or a suggested edit to your location.

No action needed. Please wait until the review is completed. Learn how to check whether your profile is live .

Download not enabled

This location cannot be downloaded to CSV without action from you first.

To download the location to CSV, review your business information and complete any other outstanding tasks, like verification or pending Google Updates.

Saving

This location is being processed.

Check again in a few minutes to see an updated status.

Disabled

This location has been disabled for quality violations.

After you’re sure your location complies with our guidelines and includes all required information , you can request the reinstatement of the location.

Suspended

The profile or account has violated our policies and cannot be accessed by the public anymore.

Owners and managers of your profile can still make edits and appeal to be reinstated. Learn how to fix a suspended Business Profile and request the reinstatement of the location.