If you resell Google Cloud, you assign your users different privileges. For details, go to Assign Google Cloud reseller roles & permissions .
You can grant your users privileges to resell and manage Google Workspace and other services.
Set up Google Workspace reseller admins
Give the user an account at your Cloud Identity or Google Workspace reseller account. Then, assign the prebuilt Reseller Admin or Indirect Reseller Admin role or create a custom role with specific reseller privileges. For details on the privileges, go to Review reseller privileges (later on this page).
Assigning a user a prebuilt or custom role does not give them access to your organization's Google Admin console.
Assign a prebuilt role
For the steps to assign prebuilt roles, go to Assign specific admin roles . You can assign the following reseller roles:
- Reseller Admin—Gives a user all reseller privileges.
If you assign the Reseller Admin role to a group, limitations apply. For details, go to Assign a role to a group .
- Indirect Reseller Admin—Allows a user to add, view, edit, and transfer customers.
Assign a custom role
You can grant specific Google Workspace reseller privileges to a user or your support team. For example, you can let a user access only the Billing page in the Partner Sales Console. Or, to let a user or someone on the support team use only the Google Customer Care Portal, assign the View Customers and Access Customer's Support Cases privileges.
To assign a custom role:
- Review the reseller privileges in the next section.
- Create a custom administrator role. For the steps, go to Create, edit, and delete custom admin roles .
- Assign the custom role to the user. For the steps, go to Assign specific admin roles .
Review reseller privileges
- Create customers.
- Place orders for Google Workspace and other services that use the Admin console.
- Transfer a customer to your account with transfer token.
- Add subscriptions to existing customers.
- View the customers list and details for each customer.
- View a customer's order history.
- View the customers list and details for each customer.
- View a customer's order history.
- Update customer information.
- Modify a customer's subscriptions.
- Assign or unassign licenses.
- View a customer's order history.
- View the customers list and details for each customer.
- Transfer the customer to Google management (end your reseller relationship).
- View the customers list and details for each customer.
Also requires the View Customers privilege
- Access the customer’s Admin console and Google Workspace Admin SDK, a collection of APIs.
- Assign and unassign licenses.
- View a customer's order history.
- View and install Google Workspace Marketplace apps.
- View the customers' list and details for each customer.
For more details, go to Access a customer’s Admin console .
View and manage your customers' support cases in the Customer Care Portal.
For more details, go to Support for Google Workspace resellers .
- View and edit the support information shown to customers.
- View and accept your organization's Terms of Service.
For more details, go to Customize your support and purchase information for customers .
- View the Partner Sales Console Invoicespage.
- Change payment methods.
- View invoices.
- View and edit the Partner Sales Console Supportpage.
