Taiwan-specific Billing Issues * Required field Please use this form only if your Google Ads account billing country is Taiwan, and your question is related to GUI or specific to Taiwan local issues. Contact name * End Customer Company Name What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent. Contact email * Account Login Email ID * Email CC Add additional field Include email address(es) of those you would like to CC on this submission. Select a Google Ads Customer ID * If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account . Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID . Select a Google Ads Customer ID Payments profile ID * ? To locate the payments profile ID, please check one of the following areas: A copy of your Google Ads account invoice. The payments profile ID is located in the top left-hand corner noted as 'Billing ID' In your Google Ads account: Click the tool icon in the top right-hand corner. You'll find Billing & payments under the 'Setup' header. Click Settings to see your billing address, the payments profile ID number and other contact information. 12-digit number [xxxx-xxxx-xxxx] Payments profile primary contact email ID * Current payment setting * Automatic payments (credit card) Manual payments (money transfer, convenience store, or post office) Monthly Invoicing Please select your issue * Didn't receive GUI for the payments made Didn't receive refund after cancelling account for 2 weeks Others Please select your issue * There's no tax ID on my GUI I need to modify the tax ID on my GUI Didn't receive e-GUI through email after 2 weeks of making a payment Didn't receive Paper GUI by mail after 4 weeks of making a payment I need to identify the GUI number for requesting refund Didn't receive refund after cancelling account for 2 weeks Change who pays to another company or switch to monthly invoicing Others GUI number * GUI issuance date * GUI issuance date" aria-required="true" id="gui_issuance_date" name="gui_issuance_date" placeholder="MM/DD/YYYY" type="text" class="gui_issuance_date"/> Correct tax ID that should be shown on your GUI * Date of Payment * Date of Payment" aria-required="true" id="payment_date" name="payment_date" placeholder="MM/DD/YYYY" type="text" class="payment_date"/> Payment amount * Please select your issue * Didn't receive e-GUI through email within 2 weeks, and it's not available for download in the account Change who pays to another company or switch to monthly invoicing Update my payments profile details (add payments user, change company name/address Others Affected month(s) * Additional details Please provide as much detail as possible. If your account is suspended, you may not be eligible to get a refund until your account is cleared of suspension. Click here to appeal. Do not complete this form. Please submit your request via this form instead. Summary of the issue * Please be as detailed as possible. 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