Manufacturer Center

Product data issues

Use the information below to find out more about various issue reasons and how to correct them.

ITEM_GROUP_DUPLICATE_VARIANTS

Can apply to the following attribute(s)	Item group ID `[item_group_id]`
Issue reason	Duplicate variants
How to fix	The group of products that share this item group ID must all have different variant attribute values.

INCLUDES_EXTRANEOUS_INFORMATION

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Extraneous information
How to fix	Remove extraneous information for the given attribute.

GRAMMAR_SPELLING_CAPITALIZATION

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Grammar, spelling, or capitalization errors
How to fix	This attribute contains grammar, spelling, or capitalization errors.

LIST_ITEM_TITLE_TOO_LARGE

Can apply to the following attribute(s)	Feature description `[feature_description]`
Issue reason	Headline too large
How to fix	This feature description contains an item with a headline that has more than 140 characters

IMAGE_QUALITY

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` Image link `[image_link]`
Issue reason	Image quality
How to fix	This attribute has image quality issues.

INACCURATE_PRODUCT_INFORMATION

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Age group `[age_group]` Brand `[brand]` Capacity `[capacity]` Color `[color]` Count [count] Description `[description]` Disclosure date `[disclosure_date]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Gender `[gender]` Image link `[image_link]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Release date `[release_date]` Scent `[scent]` Size `[size]` Size system `[size_system]` Size type `[size_type]` Suggested retail price `[suggested_retail_price]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Inaccurate product information
How to fix	This attribute contains inaccurate product information.

INCLUDES_URL

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Includes a URL
How to fix	Remove the URL from the value for this attribute.

ITEM_GROUP_INCONSISTENT_ATTRIBUTES

Can apply to the following attribute(s)	Item group ID `[item_group_id]`
Issue reason	Inconsistent attribute list
How to fix	The group of products that share this item group ID must all provide the same set of attributes.

ITEM_GROUP_INCONSISTENT_PRODUCT_DATA

Can apply to the following attribute(s)	Item group ID `[item_group_id]`
Issue reason	Inconsistent product data
How to fix	The group of products that share this item group ID must all provide the same set of attributes.

VIDEO_PRIVACY_SETTINGS

Can apply to the following attribute(s)	Video link `[video_link]`
Issue reason	Incorrect privacy settings
How to fix	Video privacy settings must be set to "Public."

REFERENCES_INCORRECT_PRODUCT

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Incorrect product reference
How to fix	This attribute references the wrong product.

SPELLING_PUNCTUATION

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Incorrect spelling or punctuation
How to fix	This attribute has spelling or punctuation issues.

INCORRECT_TEXT_FORMATTING

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Scent `[scent]` Size `[size]` Suggested retail price `[suggested_retail_price]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Incorrect text formatting
How to fix	This attribute contains incorrect text formatting.

INVALID_MPN

Can apply to the following attribute(s)	MPN `[mpn]`
Issue reason	Invalid MPN value
How to fix	This attribute contains an invalid MPN value.

INVALID_VIDEO_LINK

Can apply to the following attribute(s)	Video link `[video_link]`
Issue reason	Invalid video URL
How to fix	This attribute contains an invalid video URL.

LIST_ITEM_TOO_LARGE

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` GTIN `[gtin]` Product detail `[product_detail]` Video link `[video_link]`
Issue reason	List item too large
How to fix	This attribute contains a list item that's too large.

LIST_ITEM_TOO_SMALL

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` GTIN `[gtin]` Product detail `[product_detail]` Video link `[video_link]`
Issue reason	List item too small
How to fix	This attribute contains a list item that's too small.

MALFORMED_DISPLAY_ATTRIBUTE

Can apply to the following attribute(s)	Product detail `[product_detail]`
Issue reason	Malformed product detail
How to fix	This attribute contains a malformed product detail value.

MERCHANT_SPECIFIC_INFORMATION

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Brand `[brand]` Color `[color]` Count `[count]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Image link `[image_link]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Merchant-specific information
How to fix	This attribute contains merchant-specific information.

VALUE_NOT_READY

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` Image link `[image_link]`
Issue reason	Miscellaneous reasons
How to fix	This attribute has an error. To learn more, contact us .

OTHER

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Age group `[age_group]` Brand `[brand]` Capacity `[capacity]` Color `[color]` Count `[count]` Description `[description]` Disclosure date `[disclosure_date]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Gender `[gender]` GTIN `[gtin]` Image link `[image_link]` Item group ID `[item_group_id]` Material `[material]` MPN `[mpn]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Release date `[release_date]` Scent `[scent]` Size `[size]` Size system `[size_system]` Size type `[size_type]` Suggested retail price `[suggested_retail_price]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Miscellaneous reasons
How to fix	This attribute has an error.

TITLE_MISSING_BRAND

Can apply to the following attribute(s)	Title `[title]`
Issue reason	Missing brand at the beginning of the title
How to fix	This title does not begin with the brand.

LIST_ITEM_MISSING_TITLE

Can apply to the following attribute(s)	Feature description `[feature_description]`
Issue reason	Missing headline
How to fix	This feature description contains an item with a missing headline.

MISSING_KEY_INFORMATION

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Missing key information
How to fix	This attribute is missing key information.

LIST_ITEM_MISSING_DESCRIPTION

Can apply to the following attribute(s)	Feature description `[feature_description]`
Issue reason	Missing text
How to fix	This feature description contains an item with missing text.

MISUSED_PUNCTUATION_SYMBOLS

Can apply to the following attribute(s)	Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]`
Issue reason	Misuse of punctuation and symbols
How to fix	This attribute contains misused punctuation and symbols.

ID_NON_UNIQUE

Can apply to the following attribute(s)	GTIN `[gtin]` MPN `[mpn]`
Issue reason	Non-unique identifier
How to fix	This attribute contains a non-unique identifier.

BRAND_NOT_APPROVED

Can apply to the following attribute(s)	Brand `[brand]`
Issue reason	Non-verified brand
How to fix	The brand is not verified. Review the brand information.

OFFENSIVE_INAPPROPRIATE_CONTENT

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Image link `[image_link]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Offensive or inappropriate content
How to fix	This attribute contains offensive or inappropriate content.

SAMPLED_QUALITY_BELOW_THRESHOLD

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Age group `[age_group]` Brand `[brand]` Capacity `[capacity]` Color `[color]` Count `[count]` Description `[description]` Disclosure date `[disclosure_date]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` Gender `[gender]` GTIN `[gtin]` Image link `[image_link]` Item group ID `[item_group_id]` Material `[material]` MPN `[mpn]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Product page URL `[product_page_url]` Release date `[release_date]` Scent `[scent]` Size `[size]` Size system `[size_system]` Size type `[size_type]` Suggested retail price `[suggested_retail_price]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Problems in the sample
How to fix	This attribute was rejected based on a review of a sample of other values for this attribute type.

REQUIRED_FOR_CATALOG_CREATION

Can apply to the following attribute(s)	Description `[description]` Image link `[image_link]` Title `[title]`
Issue reason	Required attribute
How to fix	We do not currently have a record for this product. To create one, submit this attribute.

TEXT_TOO_LONG

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Brand `[brand]` Color `[color]` Description `[description]` Feature description `[feature_description]` Flavor `[flavor]` Format `[format]` GTIN `[gtin]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Product detail `[product_detail]` Product line `[product_line]` Product name `[product_name]` Scent `[scent]` Size `[size]` Theme `[theme]` Title `[title]` Video link `[video_link]`
Issue reason	Text too long
How to fix	This attribute exceeds the maximum character limit.

LIST_SIZE_TOO_LARGE

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` GTIN `[gtin]` Product detail `[product_detail]` Video link `[video_link]`
Issue reason	Too many items
How to fix	This attribute contains a list with too many items.

IMAGE_NOT_SERVEABLE

Can apply to the following attribute(s)	Additional image link `[additional_image_link]` Feature description `[feature_description]` Image link `[image_link]`
Issue reason	Unserveable image
How to fix	This attribute contains an unserveable image.

VIDEO_FROM_UNOFFICIAL_CHANNEL

Can apply to the following attribute(s)	Video link `[video_link]`
Issue reason	Unsupported channel
How to fix	Videos must be hosted on an official manufacturer YouTube channel.

VALUE_NOT_APPLICABLE

Can apply to the following attribute(s)	Color `[color]` Flavor `[flavor]` Format `[format]` Item group ID `[item_group_id]` Material `[material]` Pattern `[pattern]` Scent `[scent]` Size `[size]` Theme `[theme]`
Issue reason	Value inapplicable
How to fix	This value is not applicable for this attribute.

NON_POSITIVE_PRICE

Can apply to the following attribute(s)	Suggested retail price `[suggested_retail_price]`
Issue reason	Value not positive
How to fix	This attribute should be positive.

DATE_TOO_FAR_IN_FUTURE

Can apply to the following attribute(s)	Disclosure date `[disclosure_date]` Release date `[release_date]`
Issue reason	Value too far in the future
How to fix	This attribute should be closer to the current date.

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