Shopping API Support Form

Contact name

End Customer Company Name *

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.

Contact email *

Please use a valid email id of the format example@abc.com

Email CC

Add additional field

Include email address(es) of those you would like to CC on this submission, separated by commas if there are multiple.

Please use a valid email id of the format example@abc.com

Are you a software developer integrating directly with the Shopping APIs (Content API and/or Merchant API)? (If you are not directly integrating with the Shopping APIs, please contact MC Support ) *

Are you a multi client 3P ecommerce platform? *

If you are a merchant partnered with and using an ecommerce provider, contact them directly for Shopping API support.

Which Shopping API are you using? *

Company Name *

Company Type (e.g, Storebuilder, Merchant, Marketplace, etc.,) *

What is your Advanced Account ID (MCA ID)?

More info here

What is your Cloud Project Number?

What is the Authorization Method you use? (ex: OAuth2, ServiceAccount, Not set up yet, etc)

What is the Issue/Question?

*

Feedback

Merchant ID *

Method Name

When the Issue happened

Issue Description

Please include: Artifacts: request payload/response payload, screenshots, error messages, etc.

What method is Quota Increase requested for

What is the requested daily and/or minute quota

Temporary/Permanent request

Timeline for temporary request

What is the Business Justification for the Quota Increase

Are you looking to Increase other type of quota (products, regions, subaccounts, shipping, etc.)? Go here instead .

What setup have you already done, which step is causing issue

Who are you representing/how many Merchant Accounts are you planning to setup and for what use case

Screenshots

What is the Issue

General Questions

Feature Requests

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