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Use Google Store credit

Important:This article only applies if you have a Google Account.

You can use Google Store credit to make purchases from the Google Store .

Important:If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance .

Set up your account & get Google Store credit

1. Go to your Google Store settings

To set up your account, go to your Google Store settings .

Go to your Google Store settings
2. Go to "Google Store credit" section:

If you find a balance of any amount, including $0.00, you're all set to receive Store credit.Find balance in Google Store credit section

If you find the SET UPbutton, select it and follow the on-screen instructions.Find the Set up button

    Manage your Google Store credit

    Get Google Store credit

    You may earn credit:

    • When you trade in an old phone through Google Store
    • When you buy a product from an eligible promotion
    • From Google directly

    The credit is issued and maintained in your Google Pay account associated with your Google Store purchase.

    When a credit is issued, you'll get a confirmation email. For promotional offers, the credit is only issued after the return period passes .

    Check Google Store credit balance

    To check your Google Store credit balance, go to:

    • Or the checkout screen
    Use Google Store credit

    To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."

    Important:

    • If your available credit covers your entire order, the amount is deducted from your balance.
    • You can’t transfer Google Store credit between accounts, people, or different payment profiles.
    • Since Google Store credit is region specific, it can only be used in the country or region where it was earned.
    • Expiration dates:
      • Promotional credit:Expires one year after it's issued, unless the promotion's terms state otherwise. In Japan, promotional credit is valid for 2 years.
      • Trade-in credit:Doesn't expire. In Japan, trade-in credit expires after 6 months due to local requirements.

    You can’t use or transfer your Google Store credit for:

    • Purchases on other Google platforms, such as Google Play
    • Google services, such as Nest installation
    • Subscriptions, such as Google One, Google Home Premium, YouTube TV, or Google Fi plans
    • Cash, unless legally required

    Related resources

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