Important:
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Google Voice Starter, the base tier of the paid version of Google Voice (previously only available as an add-on subscription to Google Workspace customers) is now being made available for purchase by Gmail users without a Workspace account. This subscription includes features like 24/7 access to Google Voice Support, three-way calling, seamless call transfers, easy call recording, and more.
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There are no changes to the consumer version of Google Voice. The new offering is rolling out to users now.
You can sign up for Google Voice with a personal account or an account from your work or school. Your organization may give you a Voice for Google Workspace account that they manage and pay for. Here's how you can verify the type of account you have.
Check for a managed Voice account
- On your computer, open Google Voice .
- At the top right, click Settings.
- Under "Account," find the text, "This account is managed by your Google Workspace administrator."
- If you get this message, you have a Voice for Google Workspace account and your organization handles your billing.
- If you find the text "Manage my account."
- You have a Voice Starter standalone account and pay for Google Voice.
- If you don't get either message, you have either a personal account, or a work or school account, that's not managed by your organization.
Tips:
- If you signed up for a Google Voice account before Voice for Google Workspace was available, you may have the legacy unmanaged Google Voice service linked to your Google Workspace account. Learn how to migrate users to managed accounts .
- As a Google Workspace user, your administrator can add Voice to Google Workspace . Compare Google Voice add-on subscriptions .
- If you have a personal (@ gmail.com ) account, learn about the new Google Voice Starter plan .
Features you have depend on your account
The features available depend on the type of Google Voice account you have. For example, if you have a Voice for Google Workspace account:
- Your Google Workspace administrator manages your account. Who is my administrator?
- Your calls are billed centrally to your organization.
- You get integrations with other Google Workspace services, such as Google Calendar and Meet.
For details about the differences between a personal account and a Voice for Google Workspace account, review the table below.
Compare features by account type
| Users and locations | Google Voice with a Google Workspace account (managed) |
Voice Starter (with a personal @ gmail.com account) | Google Voice (no charge) |
|---|---|---|---|
|
Maximum number of users
|
10 to unlimited* | 1 | 1 |
|
Phone number in local country/region
|
14 countries/regions* (and expanding) |
US only | US only |
|
International locations
|
Unlimited* | ✘ | ✘ |
* Depends on Voice for Google Workspace subscription.
| Features | Google Workspace account (managed) | Voice Starter (with a personal account) | Google Voice (no charge) |
|---|---|---|---|
|
3-way calling
|
✔ | ✔ | ✘ |
|
Call Recording
|
✔ | ✔ | ✘ |
|
Deskphone Support
|
✔ | ✔ | ✘ |
|
911 Emergency support
|
✔ | ✔ | ✘ |
|
Forward calls to linked numbers
|
✔ | ✔ | ✔ |
|
Voicemail transcripts
|
✔ | ✔ | ✔ |
|
Mobile apps: Android & iPhone or iPad
|
✔ | ✔ | ✔ |
|
Don't need to verify account with another phone number
|
✔ | ✔ | ✘ |
|
"Do not disturb" based on Calendar working hours
|
✔ | ✘ | ✘ |
|
Identify incoming Google Meet calls
|
✔ | ✘ | ✘ |
|
Use contacts from corporate directory
|
✔ | ✘ | ✘ |
|
Desk phone compatibility
|
✔ | ✔ | ✘ |
|
Auto attendants*
|
✔ | ✘ | ✘ |
|
Ring groups
|
✔ | ✘ | ✘ |
|
Add credit to make calls
|
Billed to organization | Billed to account | ✔ |
* Available to organizations with a Standard or Premier subscription only.
