Fix problems with SafeSearch

If you have problems with SafeSearch, try the below steps to fix it.

Is your SafeSearch locked

Sometimes, your SafeSearch setting can be set to "Filter" and locked by someone who controls your account, device, or internet search.

You can check if your SafeSearch is locked . If it's locked, at the top right, you get a lock.

Tip:If your SafeSearch isn’t locked, sign in to your Google Account. This saves your SafeSearch settings.

Learn why my SafeSearch is locked

Here are some reasons why you can't change your SafeSearch settings:

  • Your device or internet has locked SafeSearch.
    • SafeSearch can be built-in to:
      • Public Wi-Fi.
      • Family safety settings .
      • Antivirus programs. These can change your SafeSearch setting. Ask your Internet company or network administrator for more info.
  • Your parent or guardian could've locked SafeSearch.
    • If your account or device is managed with Family Link, they can change your settings.
    • Ask your parent or guardian about your account settings.
  • Your school or organization could've locked SafeSearch.
    • If you have a Google Workspace for Education account, your school administrator sets SafeSearch settings.
    • Ask your school or organization administrator for help.
  • Your internet browser's safety setting could've locked SafeSearch.
    • These can use URL parameters, like safe=active , to force a setting to filter, blur, or off.
    • Check your address bar, browser settings, and extensions.

Learn why you get inappropriate content when SafeSearch is on

SafeSearch tries to filter out inappropriate content, like adult content, from showing up in your search results. While no filter is 100% accurate, turning this setting on helps you avoid inappropriate content when you search.

The SafeSearch setting isn’t designed to filter explicit content that has significant artistic, educational, historical, documentary, or scientific value.

If you still get inappropriate websites or pictures with SafeSearch on, tell us.

Report a website Report a picture

If you find an inappropriate picture when you search on Google Images :

Computer

  1. On the image results page, click the picture you want to report.
  2. At the top right, click MoreMore Report this result.

Phone or Tablet

  1. On the image results page, tap the picture you want to report.
  2. At the top right, click MoreMore Report this result.
Report an inappropriate ad
If you get an inappropriate ad in with SafeSearch on, tell us .

Learn why your SafeSearch setting keeps turning off

If you allow cookies:SafeSearch should stay the way you set it.

If you delete your cookies and you're not signed in to your Google Account:Your SafeSearch setting could reset.

Tip:Sign in to your Google Account to save your SafeSearch settings on all your devices.

Learn why SafeSearch incorrectly filters the site you own

If you own a website and SafeSearch blocks it, find out how to optimize your site for SafeSearch .

If you advertise on Google and have questions about how Google filters your ads, you can contact Google Ads Support .

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