Resolve ownership transfer requests

Conflicts over asset ownership happen when multiple content owners assert over 100% ownership of an asset in a specific territory.

Request an ownership transfer

If your asset ownership info is accurate, you can request an ownership transfer from the content owner with whom the ownership is in conflict:

1. Sign in to Studio Content Manager .
2. From the left menu, select  Issues .
3. Click the filter bar  and select Issue type Ownership conflict APPLY.
4. In the Issuecolumn, click an Ownership conflictlink next to an asset's title.
   • The Ownership conflictpage will open. This page shows details about the territories where that asset’s ownership is in conflict.
   • You can filterthe list by Territoryor Other party.
5. If you've confirmed the accuracy of your territorial ownership, click the checkbox next to a territory or multiple territories and select REQUEST OWNERSHIP.
6. Write a message (minimum 10 characters) stating the reason for requesting ownership in the selected territories. The message will be sent to the other content owners with whom the asset ownership is in conflict.
   • If you’re requesting ownership from more than one content owner, you can choose  Send the same message to all partiesor Send different messages to each party.
     • Choosing Send different messages to each partywill give the text box multiple tabs, each labeled with the name of a content owner. Click the names to switch between different messages.
7. When you’re done writing, click SEND. The other content owners will then see an Ownership transfer on their Issuespage.

Review incoming transfer requests

To review and choose what action to take on ownership transfer requests sent to you:

1. Sign in to Studio Content Manager .
2. From the left menu, click  Issues .
3. Click the filter bar  and select Issue type Ownership transfer APPLY.
   • You can also get here directly from the Dashboardpage by clicking the Ownership transferslink.
   • To sort the list, click a column name. You can sort by: expiration date, asset title, asset creation date, affected daily views, lifetime views, number of claimed videos affected, or duration.
   • To narrow your search, click the filter baragain and add more filters.
4. In the Issuescolumn, click Ownership transfer on the ownership transfer request you want to review.
5. Review the request and select an action to take:
   • ACCEPT TRANSFER: Select this option to accept the transfer request and remove your ownership from the asset.
   • REJECT TRANSFER: Select this option to reject the transfer request and confirm your ownership of the asset.
     If you don’t take action within 30 days, asset ownership will automatically be transferred to the content owner who sent you the transfer request.
6. If you have a question for a content owner, you can click Email owner next to their name. When you’re done writing your message, click SEND.

Accept or reject transfer requests in bulk

From the Issues page in  Studio Content Manager , you can accept or reject many incoming ownership transfer requests at once:

1. Click the filter barand select Issue type Ownership transfer APPLY.
2. Click the checkboxes next to the transfer requests you want to edit.
3. Click ACCEPT OWNERSHIP TRANSFER or REJECT OWNERSHIP TRANSFER.