To continue to show ads and receive payments from Google Ad Manager, you need to verify your identity. This is to confirm the accuracy of your account information and protect you from fraud.
You have 45 days from the date we first ask you to verify your identity. After 45 days, if you haven't completed the verification process, we'll stop showing ads on your pages.
Ads sold through traditional transactions continue to serve throughout the verification process.
On this page
- Online verification process
- What you need to do
- How to verify your identity
- Submit your documents
- Submit your video selfie
- If we can't verify your identity
Online verification process
This online process involves verifying your government-issued ID and completing a facial scan and typically takes around 5-10 minutes.
To receive payments, you may also need to verify your address via PIN after this step.
What you need to do
You need to provide an image of your current government-issued photo ID and a video selfie to complete a face match. The process typically takes around 5-10 minutes.
You can opt out of using biometric technology to match your ID image to your video selfie. If you opt out, we'll complete the review manually, which will take 2-3 business days.
How to verify your identity
- Sign in to your account and follow the instructions on your "Payments" page.
- Click Payments, then Verification check.
If you use the same payments profile for both Ad Manager and Play Console accounts, you might need to go through a separate developer identity verification process. Learn more about verifying your developer identity information .
Submit your documents
Here are some tips on successfully submitting your documents:
- Use the same full name in all documents.
- Submit documents that are current and not expired.
- Capture the entire document; the photo should be readable and in focus.
- Keep your image free of reflections and glare.
- Incomplete or obstructed documents, or dark or blurry photos won't be accepted.
- Uploading documents or photos other than your ID may result in account suspension.
Supported document types include:
- Passport
- Driver's license
- National identity card
Submit your video selfie
Here are some tips on successfully submitting your video selfie:
- Make sure your face is visible and centered in the circle.
- Make sure you’re the only person in the video.
- Make sure your camera isn't too close to your face.
- Make sure you turn your head slowly and fully in the correct direction.
If we can't verify your identity
Sometimes we're unable to verify your identity from the documents you provide (for example, if your documents are blurry or unreadable). If this happens you'll be allowed to try again. However, to prevent unauthorized activity, we only allow a limited number of verification attempts.
