ActiveCampaign

This app is unbelievably buggy. You can't actually tell if it is tracking an email in Google Suite. You guys need to fix this. This basically makes the CRM unusable.

The extension is unreliable and inconsistent. It is embarassing that Active Campaign does not invest more in improving this extension. In general our experience with AC (and particularly with Wildmail, the official reseller in Spain) has been horrible. We had a lot of technical errors with AC CRM and we cannot manage to send emails from CRM nor to do automatizations based on read emails or replied to emails, so it was impossible to use the pipeline. The AC/Wildmail support answer is always t... Show more

When it works it is great but when it does not work or capture an email due to its own issues. That is a problem as they are a CRM system that requires to capture all emails from gmail inbox. Also being logged out from time to time. I just do not get why that happens.

When it works it is useful. However it is inconsistent and unreliable. I have to keep relogging when you go back to your emails after a gap is really frustrating as it doesn't remember your details. The pop up often also doesnt work if you receive an email direct to your inbox so you have to go to the main active campaign dashboard to add a new contact or deal. It should make it easier but I am left disappointed on a daily basis.

Could be much better... clunky and not very intuitive or reliable.

Good but could be much better with some small tweaks. Please enable users of password managers to log in more easily (when the extension logs your out for whatever reason unless you remember your details it's nigh on impossible to fill the log in details out since referring to another window closes and clears the login popup - infuriating!). Also, can't the system take an educated guess at first name and last name from email addresses where this information is present before the email domai... Show more

I love the chrome extension for ActiveCampaign. Great feature. Probably not enough AC users have it setup, but it's very helpful. I can create a deal with the click of a button.

Great system! Couldn't run the business without it and I have never experienced problems with this extension!

Not really useful.

sometimes the sidebar in Gmail dissapaers. If you have 2FA on, you cannot use the Chrome plugin. It won't allow you to login.