6 support issues
For additional help, check out the developer's support site.
- All
- Questions
- Suggestions
- Problems
Taurus James
Apr 11, 2026
Re-Downloading and Timestamps
First, thanks for this!
- When I try to re-download a workspace, SM does not identify any new songs that were added. I tried clearing the browser download history.- Is it possible to include the song creation date-time in the metadata file?
- RE: Filenames showing up as UUID. I started seeing this issue when my browser updated recently and was waiting for me to relaunch the browser in order to finish. Also, I reinstalled SM before I thought to check the browser update issue.
- Report illegal content
- Copy link
Not Techy Tutorials
Mar 31, 2026
Add a few more features?
Hello. I noticed the metadata doesn't include the data and time of the song creation? This would be a nice thing to include.
And would you be able to include the option to download playlists too? I don't really use Workspaces much since I can't access it through the app, so I just organize everything by playlists. It would make things a lot easier if I could segment things that way, like, downloading my songs in parts, by playlist, likes, then the rest of it. Bc rn I have a lot lol.
Oh, and can you fix the file names? Its a string of numbers and its hard to find the songs. I liked it when it used the song titles for the file names. If you can do that.
Thank you.
- Report illegal content
- Copy link
Joshua Sloan
Feb 9, 2026
Download Playlist instead of Workspace?
I do not see how to accomplish this?
Also I have a friend on Suno whose public Playlist I would like to download. Possible?
Thanks!
- Report illegal content
- Copy link
David Bythell
Dec 23, 2025
No titles or file organisation on windows (firefox or chrome)
I've had this issue for a while and also wante dto tahnk you for sharing the extension. I get ID names for wavs and mp3 and "Download" for jpeg json antext - and then just an increasing numbve rin bracked e.g. downloadf (20).jpg. - Same for Sip titles and contents - so badically the fiel naming and organidation on widnows (for me) isnt working. I also have a suggestion if possible - please include more metadata - in Suno in teh json they offer a BPM range, key and genre/type. Thansk again - if you can fix this then I will buy you breakfast lunch and dinner - as well as a coffee ;-)
- Report illegal content
- Copy link
Martin Tremblay
Dec 18, 2025
Download never start
After scan, I select a single track, click on download, a popup appears with "buy a coffee" appears, but nothing happens. If I click on "done", the popup close, but download never start.
- Report illegal content
- Copy link
Broke Astronomer (BrokeAstronomer)
Nov 28, 2025
Needs more pages
it only scans like the first part of the first page of my workspaces. Would be nice if it allowed me to choose the ones much further down.
- Report illegal content
- Copy link

